Toast · 1 day ago
Senior Manager, Payments Optimization
United States
Full-time
Remote
Senior Level, Lead/Staff
$138K/yr - $221K/yr
8+ years expToast is a company focused on building a restaurant platform that empowers restaurants to thrive. The Senior Manager, Payments Optimization will lead initiatives to enhance payment processing efficiency and provide strategic insights, while collaborating with various internal teams to drive improvements that benefit both the company and its customers.
DeliveryPoint of SaleSaaS
Responsibilities
Spearhead the end-to-end lifecycle of optimization initiatives, from opportunity identification and ROI modeling to validation, execution, and post-launch analysis
Architect and own sophisticated ROI frameworks to quantify and prioritize complex, long-term, and previously unidentified opportunities for revenue growth and margin expansion
Define the long-term payment optimization strategy, anticipating disruptive industry trends and translating that vision into a concrete, prioritized product roadmap with measurable outcomes
Serve as a senior thought leader and subject matter expert on the acquiring industry, maintaining unparalleled knowledge of interchange and network programs
Pioneer the integration of AI/ML methodologies to evolve and shape next-generation payment optimization opportunities, driving improved experiences and efficiency
Forge and command a strong network of internal partnerships, influencing and aligning senior leaders across Data Science, Architecture, Finance, Legal, and Operations
Lead the near real-time monitoring and analysis of all payment processing costs, driving actionable insights and cost-saving initiatives in partnership with BI, Engineering, and Finance
Master the art of data storytelling, translating complex statistical analyses and experimental results into compelling, actionable recommendations for executive leadership
Drive the definition of core data sets, schemas, and analytical frameworks, visualizing and tracking key metrics to provide a comprehensive view of the payments ecosystem
Design and interpret rigorous, inferential analyses and A/B experiments to measure the causal impact of new Fintech offerings and identify systemic patterns
Qualification
Required
8+ years of progressive, high-impact experience in Analytics, Data Science, or technical Product Management, with a required focus on the payments or Fintech industry
Demonstrated track record of successfully identifying and executing complex, data-driven strategies that resulted in measurable revenue growth and margin improvement
Deep domain expertise in complex payment processing implementations, including a granular understanding of interchange, acquiring economics, and network operations
Expert-level proficiency in SQL and proven experience wrangling and analyzing massive, complex data sets to solve ambiguous, high-stakes problems
Proven mastery of data visualization tools (Sigma, Hex, or similar), with the ability to design and build scalable, executive-level dashboards and reporting
World-class analytical skills and meticulous attention to detail, with a strong foundation in statistical methods, experimental design, and root-cause investigation
Exceptional strategic acumen, demonstrating the ability to distill complex technical and market challenges into clear, actionable frameworks and influence senior-level decisions
Advanced communication and influencing skills, with a proven ability to navigate and lead in a cross-functional, global, and fast-paced environment
A tenacious, results-oriented mindset, with a documented ability to balance rapid execution and 'getting things done' with the paramount need for platform stability
Bachelor's degree in Engineering, Computer Science, Economics, or another quantitative field; Master's degree is strongly preferred
Preferred
Experience with a statistical programming language (e.g. R, Python) preferred but not required
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
The Motley Fool
2025-12-28
techbuzzireland.com
2025-12-21
2025-12-19
Company data provided by crunchbase