NYISO · 1 day ago
Manager, Software Development (Reliability Technologies)
Rensselaer, NY
Full-time
Hybrid
Mid, Senior Level
$111K/yr - $193K/yr
7+ years expThe New York Independent System Operator (NYISO) is responsible for managing the efficient flow of electricity across New York State. They are seeking a Manager, Software Development to lead a team of software engineers and QA professionals in the development and implementation of software products, ensuring high-quality delivery and adherence to best practices.
ElectronicsEnergy
Responsibilities
Manage a staff of approximately 10 Software Engineers and QA professionals with a budgetary impact of over $1 million
Recruit, develop and retain highly talented technical staff and maintain a balanced mix of technical skills to handle current and future business and technical needs. Build and maintain team bench strength to ensure the ongoing ability to provide effective software development and testing
Develop and mentor direct reports to ensure ongoing team professional development, including setting individual and team goals and managing performance
Empower team to meet the product and project objectives using software development and testing best practices
Interact with other managers to ensure compatibility with other company produced software and coordinate software releases
Participate in scope definition for projects, review and approve software requirements and design specifications, work with business analysts and customers to understand and effectively communicate functionality and design alternatives
Facilitate the resolution of open decisions related to project requirements, scope, and schedule
Coordinate with other IT teams across projects to develop a test strategy including the usage of testing environments to ensure all project schedules are met and overlapping efforts do not invalidate testing efforts
Plan and coordinate with other IT teams to ensure system maintenance activities are achieved without conflicting with business plan commitments
Stay current with technical best practices and trends to develop and maintain IT standards and documentation
Partner with audit to ensure adherence to current regulations and compliance obligations
Manage software development, testing activities, resource assignments and ensure best practices are utilized throughout the software development life cycle
Provide development tasks and estimates; interact with project managers to monitor progress, remove roadblocks for teams and ensure plans are maintained and communicated to key personnel and appropriate work groups on a regular basis
Participate with IT management in the development of IT strategic goals and plans
Ensure IT strategic goals and plans are met. Create and maintain IT Roadmap documents outlining plans and progress towards achieving IT strategic goals. Maintain and provide related metrics to IT management. Meet monthly with IT management to review plans and progress
Manage the coordination of development and testing activities to optimize efforts, facilitate the identification and removal of defects during system and user acceptance testing, and ensure that software quality objectives are achieved
Ensure appropriate software documentation is created and maintained including deployment plans, maintenance and support plans, developer guides, etc
Manage product support and related on-call rotational assignments for continuous (24x7x365) business operation
Manage change requests, incidents, customer inquiries, and problem tickets to ensure prompt follow-up and timely resolution
Understand and adhere to ITIL processes and best practices related to change and incidence management
Serve as the primary contact for third-party software vendors. Ensure quality and support levels are sufficient and escalate with vendor support hierarchy as necessary
Develop and maintain a team budget, forecast 5-year projections for capital and non-capital spending. Interact with third-party vendors to negotiate purchase prices and maintenance costs
Participate in setting and maintaining the overall IT department budget
Interact with senior management to develop and implement Information Technology policies and procedures
Responsibly leverage AI to increase the throughput and quality of software development
Qualification
Required
Bachelor's degree from four-year college or university in Computer Science, Information Technology, Management, Electrical Engineering, Mathematics or related field
Minimum seven years related experience demonstrating progressively more responsibility (e.g., software development, project management, technical lead and/or supervision)
Minimum two years' experience leading a team of software developers or other technical specialists
Minimum three years' experience working in mission critical / enterprise information technology environment
Minimum five years' experience in a full software development life-cycle environment
Fundamental understanding of enterprise information technology including network, storage, database technology, languages and tools, and application architecture
Basic understanding of the economic fundamentals of IT management (budgets, project estimates, cost estimates, labor rates, etc.)
Good understanding of the essentials of business systems architecture
Demonstrated ability to operate successfully in a highly regulated environment
Capable of analyzing and interpreting professional journals or technical procedures
Self-directed and independent worker and manager with the ability to take direction from a manager and implement it without direct supervision
Able to communicate with technical and non-technical people including customers and vendors
Able to lead meetings and present to 50 or more people
Ability to exert leadership in a highly collaborative environment
Strong team orientation
Preferred
Experience in the energy industry highly desired but not required
Benefits
Comprehensive benefits package
Innovative reward programs
Company
NYISO
Reliably managing NY’s power grid & energy markets
501-1000 employees
H1B Sponsorship
NYISO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (36)
2023 (23)
2022 (26)
2021 (20)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Richard J. Dewey
President and CEO
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