PNC · 1 day ago
Branch Manager - Browns Bridge Rd
GA - Cumming (30028)
Full-time
Onsite
Mid, Senior Level
3+ years expPNC is a leading financial institution focused on delivering exceptional customer experiences. The Branch Manager III will oversee branch performance, drive business development, and lead a high-performing team to enhance client relationships and operational efficiency.
BankingFinanceFinancial Services
No H1B
Responsibilities
Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development
Executes relationship management activities with new and/or existing consumer and business clients to grow sales, revenue and market share with relevant sales goals, deepening share of wallet in accordance with enterprise core values
Leads and coaches a high performing team that drives acquisition of growth, mitigates risk, develops and maintains collaborative eco-system partnerships and promotes employee engagement and positive consumer/business experiences
Through discovery conversations both proactive and reactive, identifies and implements client solutions and as appropriate collaborates with internal business partners in a timely manner
Effectively executes on contact management strategy through utilization of available tools and resources including routine outbound phone calls and in person meetings
Regularly meets with internal business partners to communicate and review business results and pipeline management
May drive business banking results primarily through business development, outside branch calling efforts and community involvement activities
Has foundational understanding of balance sheet and income statement
Leads, coaches and executes a proactive and differentiated client experience
Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being
Leads effective problem resolution, making banking easy for customers
Connects all of PNC, delivering a seamless customer experience in an omni channel environment
Leads the employee experience
Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members
Makes talent development a priority for all branch team members
Ensures employees achieve performance and activity expectations through effective and ongoing performance management
Models PNC values by cultivating and supporting an inclusive workplace
Manages operational, human capital, reputational and business risk
Exercises leadership, authority and sound decision making to mitigate sales practice risk
Ensures compliance with regulatory guidelines and adherence to established policies and procedures
Qualification
Required
University / college degree
3+ years of industry-relevant experience
2 years of previous managerial experience in an operations or production environment (if no degree)
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Assessing and effectively managing all of the risks associated with their business objectives and activities
Cultivates diverse teams and inclusive workplaces to expand thinking
Role models PNC values with transparency and courage
Takes action to drive change and innovation that will transform our business
Takes personal ownership to deliver results and empowers others in decision making
Raises the bar with every talent decision and guides the achievement of all employees and customers
Preferred
Accountability
Banking
Client Counseling
Customer Experience (CX)
Customer Loyalty
Decision Making
People Management
Proactive Behavior
Results-Oriented
Branch Banking Services
Digital Awareness
Effective Communications
Managing Multiple Priorities
Prospecting
Sales Management
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
Recent News
Yahoo Finance
2026-01-06
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-05
Sports Business Journal
2025-12-20
Company data provided by crunchbase