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Interwell Health · 1 day ago

Transportation Coordinator

United States

Full-time

Remote

Entry Level

1+ years exp

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. As a Transportation Coordinator, you will coordinate and facilitate transportation services for patients, ensuring they have reliable transport for medical appointments and addressing any related challenges.

Health CareMedicalWellness

Growth Opportunities

Responsibilities

Answer transportation-related phone calls and schedule on-demand rides for qualifying requests

Partner with transportation vendors to coordinate ride requests varying in complexity, ensuring timely transportation to appointments

Address transportation-related challenges by thinking creatively and implementing innovative solutions

Display professionalism, compassion, empathy, and active listening to understand caller needs and offer suitable solutions

Monitor high-priority transportation requests to ensure services were initiated as scheduled

You will navigate transportation applications and conduct independent research for additional transportation resources when needed

Field occasional non-transportation related phone calls and route appropriately

Opportunities to assist with various projects

Qualification

Customer service experienceProblem-solving skillsCommunication skillsAttention to detailBasic computer skillsMicrosoft Office familiarityMulti-taskingPrioritization skillsAdaptability