Heartland ยท 2 days ago
Sr Manager, Business Operations
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expGlobal Payments is a leading company in the payments technology industry, and they are seeking a Senior Manager for their Biz Ops team. The role focuses on managing operational aspects to ensure efficient delivery, alignment with strategic goals, and driving cross-functional collaboration to achieve product launch success.
Credit CardsPaymentsTransaction Processing
No H1B
U.S. Citizen Only
Responsibilities
Maintain a lateral view across the organization, identifying and coordinating interdependencies between product teams and other departments like marketing, sales, and customer support
Ensure that the work of product & cross-functional teams contribute to a larger, overarching strategic goal, such as launching an entire product line or a market expansion
Coordinate efforts across the organization, help break down departmental silos and keep all stakeholders aligned on shared, business-centric goals
Track initiatives to ensure that business investments in technology and other programs generate maximum value for the entire organization
Own the idea/intake workflow and tracking for the integrated pipeline and evaluate/escalate high-impact ideas
Partner with the commercialization team to coordinate GTM alignment and product launch readiness across departments
Partner with cross-functional teams to drive Voice of Customer & internal feedback loops and integrates insights into planning
Drive the operating rhythm across the integrated business to ensure consistent evaluation and prioritization of new ideas, monitor delivery health, and ensure all teams are aligned and prepared for product launches across the Integrated Portfolio
Partner with Finance and BI/Data teams to support forecasting, budgeting, and performance reporting
Qualification
Required
8+ years in business operations, program management, or strategy roles
Proven track record in product management and business operations leadership roles
Excellent communication and stakeholder management skills to effectively convey product vision and align teams
Expertise in data analysis and utilizing data to inform decision-making
Deep understanding of product development lifecycle and Agile methodologies
Proven ability to lead cross-functional teams and manage complex projects
Experience in developing business cases & revenue models
Prior consulting experience ideal
Preferred
Strong skills in data interpretation, identifying root causes, and developing data-driven solutions
Ability to present insights clearly to stakeholders and facilitate collaboration across diverse teams
Expertise in managing initiatives, tracking progress, and meeting goals within business constraints
Balancing big-picture strategy with operational details to achieve organizational objectives
Proficiency with various software and digital tools for data analysis, workflow optimization, and communication
Benefits
Medical, dental and vision care
EAP programs
Paid time off
Recognition programs
Retirement and investment options
Charitable gift matching programs
Worldwide days of service
Company
Heartland
Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-28Acquired
Leadership Team
Asif Bhagat, PharmD
ISO Partner
Becky Chapin
Client Partner
Recent News
2025-06-05
Payments Dive
2025-05-28
2024-06-01
Company data provided by crunchbase