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Qualys · 5 days ago

Technical Implementation Engineer

Raleigh, NC

Full-time

Hybrid

Senior Level

5+ years exp

Qualys is a company that focuses on innovation and teamwork to support significant missions globally. They are seeking a Technical Implementation Engineer to lead the onboarding and technical enablement of enterprise customers across various cybersecurity products, ensuring successful integration and customer success in hybrid and cloud environments.

Business Process Automation (BPA)ComplianceSecuritySoftware

No H1B

U.S. Citizen Only

Responsibilities

Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products

Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs

Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements

Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments

Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o

Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration

Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention

Educate and guide customers on platform capabilities, security use cases, and best practices

Design and manage onboarding plans, training sessions, and success criteria tracking

Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements

Collect feedback to inform product development and improve onboarding frameworks

Qualification

Qualys cybersecurity productsCloud platforms AWSCloud platforms AzureCloud platforms GCPCloud platforms OCICybersecurity principlesWindowsLinuxNetworking conceptsSecurity scanning toolsClient engagementAnalytical thinkerProblem-solvingCollaboration

Required

5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support)

Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts

Hands-on Exposure to cloud platforms (AWS, Azure, GCP, OCI)

Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools

Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems

Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards

Exceptional communication, presentation, and client engagement skills

Proven ability to simplify complex topics for technical and non-technical stakeholders alike

Analytical thinker with problem-solving orientation

Flexible working schedule, as role requires

Able to work independently and manage multiple onboarding projects simultaneously

Collaborative and empathetic approach to building customer relationships

Preferred

Prior experience with Qualys platform (as an end-user, consultant, or sales engineer)

Understanding of IT asset management, configuration compliance, and security operations workflows

Company

Qualys

Glassdoor3.5

Qualys is the pioneer and leading provider of information security and compliance cloud solutions.

Founded in 1999

Redwood City, California, USA

1001-5000 employees

https://www.qualys.com

Funding

Current Stage

Public Company

Total Funding

$34M

2012-09-28IPO

2004-11-22Series C· $5.6M

2003-11-12Series B

Leadership Team

Philippe courtot

CEO

Sumedh Thakar

President & CEO