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3Cloud · 4 days ago

Senior Data Engineer - Managed Services

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $131K/yr

3+ years exp

3Cloud is a company that values teamwork and innovation, seeking a Senior Data Engineer for their Managed Services team. This role involves leading support for client Azure Data platforms, developing solutions in Microsoft Azure, and mentoring junior team members.

Technical Support

No H1B

Responsibilities

Lead support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment

Consult, develop, and advise on solutions in Microsoft Azure with tools such as Synapse, Data Factory, Databricks, Azure ML, Data Lake, Data Warehouse, and Power BI

Consult, develop, and advise on Power BI, including governance, strategy, report development, performance

Consistently learn, apply, and refine skills around data engineering and data analytics

Proactively mentors junior team members and actively gives feedback on their work and performance

Design and deploy data pipelines, models, and AI-driven solutions for clients in various industries

Understand and work with customers on licensing involving Microsoft data solutions and understand the limits/advantages of each licensing platform

Takes responsibility for the quality of deliverables and solutions

Supports and participates in the estimating of work to be done by self and others

Communicate ticket status information to all associated parties and escalate cases as appropriate

Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms

Intentionally builds relationships with client teams

Prioritizes work appropriately, asks questions when priorities are unclear, and completes work accordingly

Quickly recognizes when escalation is needed and promptly acts

Create and maintain updated documentation for each client’s environment

Promote best practices for clients and internally to enhance and improve organizational processes

Periodically contributes to one or more 3Cloud internal communities

Qualification

Azure Data EcosystemDatabricksPySparkPower BISpark SQLETL/ELT developmentHealthcare operational systemsPower PlatformClient relationship skillsCommunicationProblem solvingFast-paced environmentDocumentation habits

Required

Bachelor's degree in Computer Science, Mathematics, or related field, or equivalent certification and experience

Experience working in a support role and understanding standard support processes (i.e., ITIL)

3+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (ADF, SQL DW, Synapse, Databricks, Power BI, etc.), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP)

Strong verbal and written communication skills

A passion for problem solving and learning new technologies

Client relationship skills and experience managing vendors

Ability to work in a fast paced, rapidly changing environment

Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change