Ben E. Keith Company ยท 1 day ago
Brch I.S. Technical Supprt Spc
Missouri City, TX
Full-time
Hybrid
Senior Level
5+ years expBen E. Keith Company has been a leader in fine food and premium beverage distribution for over a century. The Branch IS Support Specialist is responsible for supporting all IT systems within branch locations, providing technical support, training personnel, and ensuring operational efficiency.
Food & Beverages
Responsibilities
Provide phone and on-site technical support to BEK personnel to maintain efficiency in technical operations
Install, configure, troubleshoot, and repair hardware and software (desktops, laptops, printers, scanners, networking equipment, telephony, and audio/visual)
Perform laptop setup and imaging for DSRs and other laptop users
Provide 24X7 technical support for all branch personnel, including remote sales offices, sales representatives, and customers
Perform classroom training and support for users of all software applications
Train BEK personnel on relevant internal systems and common office applications to ensure the proper use of technology
Train and provide expert assistance in the use of common office productivity applications, such as Microsoft Office
Learn and assist users with BEK internal specialized software applications
Perform management and maintenance of systems and provide backup support as required by the Branch IS Manager
Maintain servers with Server 2003 and perform basic network administration tasks in an Active Directory environment
Help maintain accurate equipment and software inventory records
Serve as backup to the Branch I.S. Manager and assist Branch I.S. Sales Support Specialist as required
Provide support to the sales team to ensure internal applications are adequately maintained for use
Conduct remote and on-site technical support and training for all direct order entry sales applications
Perform set up internet and intranet applications, including Keith Business Intelligence (KBIT), KeithNet, Keith Power Sell (KPS), and E-Advantage
Assist DSRs in marketing Ben E. Keith technology services to customers by performing presentations and demos as required
Qualification
Required
Excellent PC skills
Associate/Technical Degree or recent equivalent work experience required
At least 5 years of experience required
Travel is required to remote sites throughout assigned territory
Proficient in use of technology, including Microsoft Office
Ability to learn and use relevant internal applications, such as KPS, KBIT, KeithNET, and E-Advantage
Valid Driver License
Associate/Technical Degree or recent work experience required
Benefits
Medical, Dental, Vision, Life Insurance
Short and Long Term Disability
401K with matching contribution
Profit-Sharing Plan (100% company-paid)
Employee Assistance Program
Wellness Program
Educational Assistance Program
Paid Vacation and holidays
Employee Credit Union
Company
Ben E. Keith Company
Ben E. Keith celebrates over 115 years of distribution excellence in the food and beverage distribution business. Ben E.
5001-10000 employees
H1B Sponsorship
Ben E. Keith Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Jim Ashley
Senior Vice President & Chief Information Officer
Jeff Shaffer
Chief Information Security Officer
Company data provided by crunchbase