Bandwidth Inc. · 2 days ago
Sr. Manager, Commercial Product Management
Raleigh, NC
Full-time
Onsite
Senior Level
5+ years expBandwidth Inc. is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. The Sr. Manager, Commercial Product Management will be responsible for driving profitable growth in key customer segments, managing go-to-market strategies, and collaborating cross-functionally to enhance product offerings and customer experience.
Information TechnologyMessagingTelecommunicationsWeb Hosting
Responsibilities
GTM Strategy & Planning : Own the segment GTM strategy, plan commercial offer launches, and set success metrics
Provide On-Going Commercial Support for Existing Products - Act as primary liaison, collaborating with internal stakeholders (sales, marketing, support, finance, legal and product development) to execute against agreed upon go-to-market strategies, which includes general maintenance and of commercial terms, product plans, and pricing frameworks as needed
Market & Customer Insights: Conduct market research, competitor analysis, identify target segments, and help to create buyer personas. Work to elicit, analyze, and define customer challenges, market opportunities and solution requirements to grow Bandwidth’s messaging business
Win/Loss Analysis - Understand reasons why recent customers or prospects did or did not buy and potential areas for improvement throughout the buying process to both accelerate buying decision time-frames and increase win-rates
Sales Enablement: Work with Marketing teams to equip the sales team with necessary content, training, and tools to effectively sell the product and to develop compelling value propositions, messaging, and content that resonates with the target audience
Execution & Tracking: Manage go-to-market activities, define KPIs, monitor progress, analyze results, and pivot strategies as needed
Qualification
Required
Minimum 5 years experience working in a commercial product or offer management environment with an emphasis collaborating with sales and marketing, technical product and operational teams to develop, implement, launch, and maintain commercially viable and successful solutions in market
Excellent communication and interpersonal skills, ability to be personable yet persistent and clearly communicate cross-functionally both internally (and externally as needed)
Highly analytical with the ability to translate between strategic business decisions and their quantitative implications and communicate those to others
Demonstrated ability to Data-Driven Decisions, using analytics and market data to inform strategy and adjust plans
Ability to identify potential risks to existing recurring revenue as well as to new products or offer launches and develop mitigation plans
Ability to lead retrospectives to capture lessons learned for future go-to-market initiatives
Strong project and program management skills and expertise
Bachelor's Degree or equivalent work experience
Preferred
Experience with Political, Civic Engagement or Fundraising outreach campaigns and platforms that utilize either email or SMS/ MMS messaging to reach out to constituents
Experience with a CPaaS, Marketing, or other Customer Engagement platforms, that utilize Application-to-Person (A2P) Messaging in North America
Segment or Field marketing experiences
Business or market development or pre-sales customer acquisition experience
Benefits
100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Company
Bandwidth Inc.
Bandwidth is the universal communications platform that simplifies how businesses deliver integrated global experiences.
1001-5000 employees
H1B Sponsorship
Bandwidth Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (14)
2022 (13)
2021 (14)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$20.5MKey Investors
Portolan Capital ManagementAilanthus Capital Management
2018-06-27Post Ipo Equity
2018-01-11Post Ipo Equity
2017-11-10IPO
Leadership Team
Scott Mullen
CTO
Kade Ross
CIO
Recent News
2025-12-05
2025-12-03
Company data provided by crunchbase