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Samsung Ads · 1 day ago

Senior Manager E-Commerce, Digital Appliances

700 Sylvan Ave Englewood Cliffs, NJ, USA

Full-time

Onsite

Senior Level, Lead/Staff

$158K/yr - $174K/yr

8+ years exp

Samsung Electronics America, Inc. is a leader in mobile technologies and consumer electronics. The Senior Manager of E-Commerce for Digital Appliances will lead site and app channel strategy, optimizing customer experiences and driving key performance indicators.

Marketing & Advertising

Responsibilities

Lead site and app channel strategy, planning, and execution to drive optimizations through data driven analysis and customer insights (macro trends, customer data, and search trends)

Develop and communicate vision, defining the strategic direction across the digital appliance categories. Ensure ecommerce guiding principles drive consistent experiences that balance new launches, key promotional drive times, as well as seasonality

Build strategies in close collaboration with category management, marketing, and product teams to deliver and exceed KPI goals which include customer click through, add-to-cart, continuation down the funnel, and conversion

Ideate, develop and launch new features in partnership with product, engineering and UX teams, informed by user research, A/B testing, and competitive benchmarking

Gain buy-in from cross-functional partners and leadership teams through clear communication, strategic proposals aimed at driving ROI, and influence through data

Customer-centricity, takes great pride in driving impact through flawless customer experiences; driving engagement, loyalty, and brand growth

You’re an innovative thought leader who develops and implements strategic direction to earn trust at all levels

You enjoy leadership and team building; you prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members to be successful

Qualification

E-commerce strategyBusiness OperationsData analysisProject Management certificationConsumer electronics experienceTeam buildingCustomer-centricityLeadership