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City of Baltimore · 3 days ago

Data Analyst, DOT, IT Specialist III - BCIT

Baltimore, MD

Full-time

Onsite

Entry, Mid Level

$80K/yr - $127K/yr

2+ years exp

The City of Baltimore is seeking a technical DOT Analyst responsible for configuration and advanced user support of applications and hardware used in transportation services. The role involves acting as the technical subject matter expert and developing a close understanding of business operations to ensure software solutions meet user needs.

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Responsibilities

Configuration and advanced user support of applications and hardware/equipment used in the planning, development, deployment and operation of transportation services

Act as the technical subject matter expert for industry-standard applications such as GIS, CADD software, and survey applications

Develop a close understanding of business operations and the technology used to support them to ensure software solutions meet the needs of the users

Qualification

GISCADD softwareDatabase managementCloud-based softwareProject Management ProfessionalVerbal communicationWritten communicationProblem solvingTeam collaboration

Required

Have a Bachelor of Science degree from an accredited college or university

Have two years of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integration)

Excellent verbal and written communication skills

Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers

Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations

Knowledge of current trends and developments in network-based communications systems

Knowledge of computer-based communications protocols

Knowledge of security groups and roles and assignment of those roles

Skill in developing database queries and generating reports

Skill in installing, repairing, and troubleshooting network programs, hardware, and systems

Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design

Ability to analyze, apply logic and solve technology problems

Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users

Ability to design complex systems consisting of a wide variety of programs, procedures, and forms

Ability to schedule and perform preventative and corrective maintenance procedures and repairs

Ability to write detailed technical reports and analyses

Ability to develop a working knowledge of computer systems software and operating systems

Ability to develop systems software and systems software testing procedures