Mon Ami Real Estate · 1 day ago
Director of Property Management
Mon Ami Real Estate is a fast-growing, dynamic real estate investment company based in Chicago, managing a diverse portfolio of approximately 100 commercial properties and over 150 residential units across 21 states. The Director of Property Management will lead the property management team, ensuring efficient operations, tenant retention, and maximization of portfolio value.
Responsibilities
Build and scale Mon Ami’s end-to-end Property Management operating platform, including processes, workflows, SOPs, and systems
Lead the full Property Management function and team, including U.S.-based PMs and offshore partners
Integrate Property Management with Accounting and offshore services to ensure accurate, timely billing, collections, reporting, and reconciliations
Drive portfolio performance across occupancy, collections, expenses, renewals, maintenance, and variance to budget
Oversee maintenance, vendor management, and CapEx execution; renegotiate and optimize vendor contracts
Partner with Asset Management and Acquisitions on budgeting, forecasting, CapEx planning, and operational underwriting
Implement and enforce disciplined use of Yardi (and future systems), dashboards, and KPIs to drive accountability and visibility
Build proactive risk management across insurance, legal, safety, and regulatory compliance
Mentor, develop, and retain high-performing talent while fostering a culture of ownership, accountability, and continuous improvement
Qualification
Required
7+ years of experience in real estate operations, property management, or asset operations across multi-market portfolios
Demonstrated success building or upgrading operational platforms, not just managing within them
Strong understanding of budgets, CAM, rent rolls, delinquencies, vendor management, and NOI drivers
Experience integrating operations with accounting and financial reporting
Comfort working with and managing offshore teams or shared services environments
High level of systems thinking, process discipline, and operational rigor
Strong leadership presence and ability to align cross-functional teams
Experience with Yardi, MRI, or comparable property management / accounting systems
Entrepreneurial, hands-on, and motivated by building scalable infrastructure
Excellent communication, vendor negotiation, and problem-solving skills
Benefits
Benefits