B. F. Saul Company · 3 days ago
Lead Concierge | The Milton at Twinbrook Quarter
Rockville, Maryland
Full-time
Onsite
Mid Level
$17/hr - $24/hrB.F. Saul Company is engaged in the management of residential properties in the Washington Metropolitan area. They are seeking a Lead Concierge to provide superior customer service at the front desk, oversee the concierge team, and ensure residents feel welcomed and safe.
Real Estate
Responsibilities
Having a gracious approach to all activities
Always presenting a professional image
Greeting and responding to resident requests and inquires
Addressing residents’ concerns in accordance with the company's customer service standards
Ensuring that only authorized individuals enter the building
Managing multiple phone lines and directing them to the appropriate destination
Assisting with resident packages and mail
Creating monthly Concierge schedule
Finding shift coverage when Concierges call out
Qualification
Required
Highschool diploma or GED
Related experience as a concierge or a strong customer service background
Ability to work under pressure
Strong organizational skills, attention to detail, and excellent follow-through skills
Strong written, verbal, and computer skills
Flexible attitude and adapt quickly to various situations
A positive attitude and a willingness to help others
Flexibility to work evening and weekend shifts
Work independently
Must be able to lift 25 lbs. or more
Regularly required to talk and hear
Able to stand for prolonged periods of time or walk long distances
Occasionally be able to sit, climb stairs, stoop down, and bend down
Preferred
Knowledge of Yardi is a plus
Benefits
Sales incentive program
Tuition reimbursement
Commuter benefits
PTO
A diverse and inclusive work culture
Company
B. F. Saul Company
B. F. Saul Company is a real estate company in the US.
Founded in 1892
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Pearson
President and Chief Operating Officer
Company data provided by crunchbase