OFFICE OPERATIONS ADMINISTRATOR jobs in United States
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Great Day Improvements · 1 day ago

OFFICE OPERATIONS ADMINISTRATOR

positionDurham, NC
timeFull-time
remoteOnsite
seniorityEntry Level
money$0/hr - $22/hr
date2+ years exp

Great Day Improvements is seeking an Operations Administrator to manage administrative, scheduling, and clerical functions in accordance with company guidelines. The OA will serve as the main point of contact for customers, ensuring effective communication and resolution of issues throughout projects.

Building MaterialConstructionManufacturingReal Estate

Responsibilities

Execution of the “JUMP” program to ensure customer communication is maintained throughout the project
Main point of contact for the customer in handling a question or problem
Keep the customer updated with timely and frequent information about progress on the project
Facilitate customer resolutions by bringing together the appropriate GDI personnel
Maintain the Production Log
Review new contracts for accuracy and completeness. All new contracts should be booked within 1 day of contract signing
Handling ATCs and cancellations
Review and/or perform all accounting functions including A/R, A/P, monthly, quarterly, yearly, checking account, financing paperwork, etc
Employee personnel and payroll information
Other duties may be assigned

Qualification

Customer service experienceAccounting functionsExcel proficiencyProblem-solving skillsProactive approachBusiness senseOrganizational skills

Required

Minimum of two years' experience in customer/client services, call center, help desk, or other applicable service related industries
Good problem-solving skills
Competent in the use of technology and able to function proficiently in IT systems
Experience with Excel is a plus
Well organized and able to think on your feet
Proactive in managing customer interactions and expectations
Ability to work within the organization to provide win-win solutions for customers
Great business sense and judgement

Benefits

BENEFITS & BONUSES

Company

Great Day Improvements

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Great Day Improvements, LLC is one of the largest direct-to-consumer (DTC) home remodeling platforms in the U.S.
dateFounded in 2011
location
Twinsburg, Ohio, USA
people-size1001-5000 employees
web-link
https://www.greatdayimprovements.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Littlejohn & Co
2024-06-20Private Equity

Leadership Team

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Pamela Dunlap
Chief Financial Officer
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Jane Lamb
Chief Growth Officer
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Recent News

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Great Day Improvements to add more than 400 jobs in Northeast Ohio
2025-07-29
Company data provided by crunchbase