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Koalafi · 1 week ago

Revenue Operations Associate

Richmond, VA

Full-time

Onsite

Entry Level

2+ years exp

Koalafi is one of the fastest growing consumer finance companies in America, focused on transforming the financing experience for essential life purchases. The Revenue Operations Associate will support the sales team's daily operations and coordinate various merchant platform enablement to enhance collaboration between Sales, Marketing, Operations, and external partners.

FinanceFinancial ServicesFinTech

Growth Opportunities

Responsibilities

Serve as the first point of contact for the sales team regarding technical needs, tools, events, and collateral

Manage and update CRM system (Salesforce) and internal systems to ensure accurate merchant and sales data

Maintain and update documentation on external and internal platforms, product features and standard operating procedures to ensure the sales team is equipped for success

Act as the project coordinator between merchants seeking an integration, Koalafi’s technical teams and external integration partners

Facilitate communication with external integration partners, merchants and sales representatives ensuring smooth hand-offs, status updates and accuracy and timely delivery of API keys or documentation

Schedule meetings, follow up on action items, and ensure deadlines are met

Identify areas to streamline processes and recommend improvements

Qualification

Sales OperationsCRM proficiencySalesforceOrganizational skillsCommunication skillsTechnical liaison experienceFinancial services backgroundSaaS experienceRetail experience