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TruStone Financial Credit Union · 1 day ago

Payments Representative

Burnsville, MN, US

Full-time

Onsite

Entry, Mid Level

$19.40/hr - $24/hr

2+ years exp

TruStone Financial Credit Union is a member-owned credit union that provides competitive financial tools to empower its members. The Payments Representative will ensure that members' payment inquiries are addressed promptly and accurately while contributing to the Payments Department's goals and initiatives.

BankingFinancial ServicesNon Profit

Responsibilities

Ensure internal and external members’ Payments questions, concerns and/or requests are answered and/or solved utilizing strong service skills while being completed in a timely and accurate manner

Perform and process the daily functions of the Payments Department

Contribute and collaborate to implement strategies to achieve the Payments department goals and initiatives

Demonstrate and live TruStone Financials’ Core Values and Mission in all interactions with all internal and external members

Qualification

Accounting experienceACH network knowledgeFederal Reserve guidelinesMicrosoft OfficeCustomer service skillsInterpersonal skillsLeadership skillsWritten communication

Required

Availability to work 40 hours per week Monday through Friday between the hours of 8:30am – 5:00pm at our Burnsville Administrative Office location; non-exempt

Associate's degree, preferably in Business or Accounting, or equivalent work experience

2+ years of accounting experience and working knowledge of generally accepted accounting procedures and the ACH network

Thorough understanding and knowledge of Federal Reserve guidelines and operating procedures

PC experience to include a general working knowledge of Microsoft Office, Internet, and e-mail or equivalents

Ability to manage multiple projects, meet deadlines, and handle large volumes of detail while ensuring accuracy

Excellent customer service skills

Good interpersonal and leadership skills

Ability to interact and speak professionally and comfortable in face-to-face, telephone, and e-mail environments with members and co-workers

Good written communication skills

Compliance with the Bank Secrecy Act and all its provisions

Ability to pass a pre-employment drug test and various background checks

Regular and reliable attendance at the workplace

Benefits

Competitive pay and incentive programs for all positions.

Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.

Affordable dental and vision insurance coverage.

Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.

10+ paid holidays each year.

Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.

401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.

Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.

Employer-paid Short Term and Long Term Disability benefits.

Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.

Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).

Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.

Special employee discounts when you join TruStone Financial as a credit union member.

Employee activities, events, discounts, and many other great benefits and perks!