Pacer Staffing ยท 1 day ago
Technical Support Specialist
Birmingham, AL
Contract
Onsite
New Grad, Entry LevelPacer Staffing is seeking a Technical Support Specialist to provide IT support and manage incidents. The role involves troubleshooting issues, monitoring critical systems, and ensuring effective communication with stakeholders.
Human ResourcesStaffing Agency
Hiring Manager
Mitali Sharma
Responsibilities
Monitor critical systems and applications
Handle and log inbound IT incidents
Troubleshoot Level 1 issues and escalate when needed
Communicate incidents and outages to stakeholders
Document cases and follow compliance procedures
Qualification
Required
IT Helpdesk & Incident Management
Windows Troubleshooting & Networking Basics
Monitoring & Support of Critical Systems
Customer Communication
Compliance, Change & Process Management
SCADA-Monitor critical systems and applications
Handle and log inbound IT incidents
Troubleshoot Level 1 issues and escalate when needed
Communicate incidents and outages to stakeholders
Document cases and follow compliance procedures
Company
Pacer Staffing
Pacer is minority women owned global IT and professional Services and staffing firm serving Fortune 1000 clients with customized and scalable workforce solutions.
Founded in 2008
1001-5000 employees
H1B Sponsorship
Pacer Staffing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-02Debt Financing
Leadership Team
Bruce Hay
Senior Vice President, Client Partnerships and Business Development
Recent News
newswire.com
2022-12-04
Company data provided by crunchbase