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NYC Department of Health and Mental Hygiene · 2 days ago

Director of Policy and Quality Assurance, Bureau of Early Intervention

Queens, NY

Full-time

Hybrid

Lead/Staff, Director/Executive

3+ years exp

The NYC Department of Health and Mental Hygiene is dedicated to protecting and improving the health of NYC. The Director of Policy and Quality Assurance will oversee the Bureau of Early Intervention, focusing on policy development and quality assurance for services provided to children with developmental delays.

Health Care

Responsibilities

Research issues of policy, regulation and law, evaluate and integrate findings, and summarize in writing for a range of audiences

Analyze and summarize legislation and make recommendations regarding programmatic implications

Collaborate with the Director of Research & Analysis to design research studies and analyses that support policy positions and initiatives and draft policies and procedures

Actively engage stakeholders such as the Local EI Coordinating Council and the provider community to obtain feedback on policy development

Supervise the Bureau's Consumer Affairs Unit, including representing the Bureau in due process (fair hearing) activities

Supervise the Bureau's Technical Assistance Unit, ensuring the accuracy and quality of guidance provided to EI service providers and maintain the Bureau's Policy and Procedure Manual

Conduct qualitative research and data analysis

Assess fidelity and consistency of programmatic implementation of policies and procedures

Assess Regional Office procedures and implementation of policies for efficacy and efficiency, and make recommendations for improvement

Assist with preparation for due process proceedings and liaise with the NYS Department of Health to coordinate response to system complaints and Corrective Action Plans

Attend meetings with internal and external government, policy, health and education partners

Lead or assist with new initiatives as needed and collaborate on quality improvement and related projects

Complete special projects and other duties as assigned

Qualification

Policy analysisLegislation researchData analysisProgram evaluationQuantitative data interpretationProject managementStakeholder engagementQuality improvementMicrosoft VisioAdobe ProEarly Intervention familiarityCommunicationOrganizational skillsTechnical writing

Required

A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health

A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization

Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above

Two years as a City Research Scientist Level I can be substituted for the experience required in '1' and '2' above

Preferred

Excellent writing, communication and analytical skills and experience writing policy documents for technical audiences

Experience in researching, analyzing and summarizing legislation and regulations

Proficiency managing, analyzing and interpreting quantitative data using Excel and other software

Strong organizational, project management and monitoring skills

Proficiency in program evaluation, performance measurement, and/or quality improvement

Experience developing process flows using Microsoft Visio

Experience creating and editing documents with Adobe Pro

Familiarity with the Early Intervention Program, early childhood programs, or disability services

Benefits

A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.

A public sector defined benefit pension plan with steady monthly payments in retirement.

A tax-deferred savings program

A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.