Software Technology Inc. ยท 1 day ago
Desktop Support Technician
Harrisburg, PA
Contract
Onsite
Entry Level
$20/hr - $25/hr
1+ years expSoftware Technology Inc. is seeking a Desktop Support Technician to join their Capitol Area Support Team in Harrisburg. The role involves providing support for workstations, laptops, and Macs, including deployment, configuration, and troubleshooting, as well as maintaining device compliance and health.
ConsultingInformation Technology
Hiring Manager
Suman Parker
Responsibilities
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk
Qualification
Required
Provide workstation, laptop and Mac support; including deployment, configuration, and troubleshooting
Candidate will be a member of the Capitol Area Support Team located in Harrisburg
This team member will report daily to PEMA Headquarters (located at 1310 Elmerton Ave, Harrisburg, PA 17110) with the possibility of assisting at other facilities within the Capitol Area coverage area around Harrisburg
All security, health and safety requirements of the PEMA facility must be met by the candidate
This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.)
The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk
Preferred
Client would prefer candidates local to the Harrisburg, PA Area
Start date for this position is as soon as possible
Benefits
Free parking (employee parking lot)
Company
Software Technology Inc.
Software Technology, Inc.
201-500 employees
H1B Sponsorship
Software Technology Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (11)
2021 (11)
2020 (15)
Funding
Current Stage
Growth StageCompany data provided by crunchbase