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Mountain America Credit Union · 1 day ago

Sr Manager - Technology Governance and Risk

Sandy, UT

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Mountain America Credit Union is a financial institution seeking a Senior Manager for Technology Governance and Risk. The role involves overseeing GRC technology applications, managing system roadmaps, and ensuring the technology meets governance needs while driving innovation through process automation.

BankingFinancial ServicesMortgage

Culture & Values

H1B Sponsor Likely

Responsibilities

Informs and executes broader GRC technology stack strategy with direct responsibility for the delivery and implementation of governance technology platform

Implements and manages governance technology platforms including Archer Integrated Risk Management Platform and ACES Quality Management Software. Ensures technology is developed to facilitate wholistic views and metrics for risk across the enterprise

Applies risk management expertise to advise stakeholders on best practices for automating and tracking risk activities, including IT risk, Third Party Risk Management, Enterprise Risk Management, Compliance Management, and Internal Audit, focusing on developing efficient, scalable processes

Ensures product management and development processes follow industry best practices, are documented and regularly evaluated for effectiveness. Ensures consistent end user experiences across the platform

Develops and maintains 3-5 year roadmap for system development. Stays abreast of industry updates and changes to ensure technology is current and best in class

Regularly meets with leaders across the organization to assess GRC technology needs, address concerns, and develop strategies to improve risk practices

Ensures GRC systems are developed in alignment with risk management governing documents. Assists in the development and maintenance of governing documents and policies as appropriate

Responsible for ongoing assessment of platform adequacy, reports on project and system metrics, and makes recommendations for new technologies

Ensures user acceptance criteria are established at project outset and are met by project completion. Leads development reviews, testing, and quality assurance processes

Oversees system integration and enhancement projects, including requirements gathering, adequate scoping, resource allocation, roadmap development, and timely project completion

Owns the relationships with system vendors and consultants, responsible for proactively identifying and resolving issues related to service level agreements, managing vendor resources, managing system upgrades, and making recommendations about adoption of new system functionality, negotiating contracts, and managing the technology budget

Responsible for implementing processes that ensure high quality data outputs, regular data validation, and system maintenance to ensure data accuracy and utility that facilitates complex and accurate risk reporting using quantitative and qualitative inputs

Manage technology upgrades, maintenance, and issue resolution as needed in close collaboration with IT team and GRC third-party provider

Collaborates with organizational leadership to ensure team projects are appropriately prioritized and align with organizational and team strategy

Maintains accurate risk and quality assessments for ongoing projects and current platforms, outlining risks to on-time completion, deliverables, and quality. Develops and manages contingency plans when project or platform objectives are in jeopardy

Develops and implements strategic plan for the team, manages and maintains team procedures, documentation, and record retention

Sets team performance goals and creates a culture of accountability where individual team members take ownership for the accomplishment of performance metrics while looking for creative solutions to problems

Mentor and coach team members. Manages IDP’s and works with team members to increase job skill through projects, formalized training, and individualized development activities

Supervises and delegates various project tasks to the governance and risk technology team to enable individuals to perform the essential job functions

Performs other duties as assigned

Qualification

GovernanceRiskComplianceRSA ArcherRisk ManagementProject ManagementSoftware Development LifecycleAgile MethodologiesData AnalysisCISA CertificationCISSP CertificationSQLJava & JavaScriptAPIsAdvanced WorkflowData GatewayMicrosoft Office SuiteCommunication SkillsTeam Management

Required

8+ years of related experience in a Business Analyst, Project Management, Program Management, Product Management, Compliance, Risk Management, or IT Risk Management capacity

Demonstrated experience working with Risk and Compliance principals and processes (e.g., control frameworks, controls assessments, policies and procedures, risk management processes, third-party risk, etc.)

5+ years RSA Archer experience in building Advanced Workflow, Access Control, UI design, Reporting, Dashboards, iViews and DDEs

Demonstrated experience with the software development lifecycle and agile methodologies

Experience managing product or technology teams

Bachelor's degree or completion of a specialized course of study at a business or trade school or four years of similar related experience

Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations

Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization

Experience with RSA Archer platform or related skills in other IRM/GRC platforms, complex Excel calculations, share point, and business analysis that are easily transferable to RSA Archer platform

Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel

SQL

APIs

Advanced Workflow

Data Gateway

Ability to sit, talk and hear consistently

Ability to stand, walk, and use hands to handle or reach occasionally

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Ability to lift up to 25 pounds occasionally may need to lift up to 50 pounds

Preferred

IT, GRC, or related certifications preferred (CISA, CISSP, Archer Certification)

Project Management Certification preferred

Experience with analytical and reporting software preferred (RSA Archer)

Java & JavaScript (Preferred)

Company

Mountain America Credit Union

Glassdoor3.9

Mountain America Credit Union is a member-owned, full-service financial institution.

Founded in 1936

West Jordan, Utah, USA

1001-5000 employees

https://www.macu.com/

H1B Sponsorship

Mountain America Credit Union has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (5)

2023 (3)

2022 (3)

2021 (1)

2020 (2)