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Chase · 1 week ago

Payments Domain Services - Digital Data Product Director - Executive Director

1230 Avenue Of The Americas, New York, NY, 10020, US

Full-time

Onsite

Senior Level, Lead/Staff

$180K/yr - $285K/yr

8+ years exp

Chase is a leading financial institution that offers innovative financial solutions. As the Digital Data Product Director, you will lead the development and implementation of data services and products that enhance digital client experiences in Payments, while also defining a data strategy that aligns with broader business goals.

BankingFinancial Services

Responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets

Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth

Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives

Owns product performance and is accountable for investing in enhancements to achieve business objectives

Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Define and prioritize features for payment and digital data services, such as transaction APIs powering search, real-time payment status feeds, user activity analytics, and fraud detection data pipelines

Ensure data services support seamless digital experiences, including instant payments, mobile notifications, personalized insights, and omnichannel access

Partner with engineering, digital product, payments operations, risk, and compliance teams to deliver robust, scalable, and compliant data services for digital payments experiences

Monitor service usage, data quality, digital engagement, and user feedback to drive continuous improvement and innovation in payment and digital data offerings

Ensure data services are intuitive, well-documented, and meet high standards for reliability, performance, and security across digital platforms

Manage risk and ensure compliance within a highly-regulated financial services context

Qualification

Product managementPayments processingData analyticsStakeholder managementTechnical designPeople leadershipChange managementClient-facing experienceCommunication skills

Required

8+ years of experience or equivalent expertise delivering products, projects, or technology applications

Extensive knowledge of the product development life cycle, technical design, and data analytics

Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Experience driving change within organizations and managing stakeholders across multiple functions

Deep understanding of payments processing, digital channels, transaction data flows, and related technologies

Experience in product management within financial services or payments domains is required

Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels and in highly matrixed environments

Direct people leadership experience required; experience managing both individual contributors and managers required

Experience working in a highly-regulated industry with changing Legal, Risk, Controls, and Compliance environment is a must