NEOGOV · 3 months ago
Human Services Assistant - Non Merit
Towson, MD
Full-time
Onsite
New Grad, Entry Level
$22.29/hr - $31.98/hrNEOGOV is a company focused on community-based services, and they are seeking a Human Services Assistant to determine eligibility for various programs and assist with case management. The role involves interviewing clients, explaining program policies, and maintaining detailed records of cases.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Interviews clients and reviews applications and other forms to determine eligibility for financial aid or other services according to established guidelines
Explains program policies and procedures to clients
Assists clients and others in obtaining supportive information as required and contacts other agencies to verify information
Assists in placing clients into other programs
Computes dollar amounts of grants for clients based on established guidelines
Initiates procedures to grant, modify, deny or terminate clients' participation in program
Regularly reviews clients' activities with professionals in program
Maintains detailed records of cases and assembles these into periodic reports
Assists walk-in clients and answers telephone inquiries
May conduct home visits to obtain or verify information
Performs other related duties as assigned
Qualification
Required
Graduation from an accredited college or university with an associate in arts degree in a social science or behavioral science
Must have 90 hours Certification for a Child Development Associate (CDA)
Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year-for-year basis up to a maximum of two years for the required education
Basic knowledge of interviewing techniques
Skill in performing simple mathematical calculations such as addition, subtraction, multiplication, and division
Writing skill necessary to complete simple application forms and reports
Ability to obtain information from clients and to compile information into case records
Ability to communicate orally
Ability to establish and maintain effective working relationships with others
Ability to understand Federal, State, and local regulations, program policies and procedures, to apply them to specific client situations, and to compute the amounts of grants to clients
Ability to maintain detailed and accurate records and to prepare summary reports
Ability to use a computer to enter, update, or retrieve information
Frequent significant decision- and problem- solving abilities
Ability to work as team member collaborating with parents and community resources
Ability to supervise and monitor children under the age of five years old at all times and ensure a safe environment
Ability to respond appropriately to an emergency or crisis situation
Frequent driving for home visits sometimes in outlying areas
Benefits
Employee Assistance Program
Health Insurance
Flexible Spending Accounts
Life Insurance
Retirement
Paid Leave
Baltimore County Employees Federal Credit Union
Direct Deposit
Educational Assistance
Deferred Compensation
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase