LHH ยท 1 day ago
Customer Service / Order Processor
Batavia, OH
Full-time
Hybrid
New Grad, Entry Level
$16/hr - $18.50/hrLHH is seeking a Customer Service / Order Processor responsible for managing the entire lifecycle of customer orders, from pre-sale inquiries to post-sale support. The individual will ensure timely, accurate, and courteous service while maintaining company standards for pricing and markups.
Human Resources
Responsibilities
Respond promptly and professionally to customer inquiries regarding products, pricing, and availability
Prepare and deliver accurate quotes, applying standard markups as per company guidelines
Process customer orders efficiently, ensuring all details are correct and communicated clearly
Coordinate with internal teams to confirm inventory, shipping schedules, and delivery timelines
Monitor order status and proactively update customers throughout the process
Resolve any issues or discrepancies related to orders, billing, or delivery in a timely manner
Provide post-sale support, including handling returns, exchanges, and warranty claims
Maintain accurate records of customer interactions, quotes, and order details in the system
Uphold a high level of customer satisfaction by delivering courteous and solution-oriented service
Qualification
Required
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficiency in order management systems and basic Microsoft Office tools
Ability to apply pricing guidelines and calculate markups accurately
Preferred
Previous experience in order processing or customer service preferred
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Founded in 1967
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
24-7 Press Release Newswire
2025-05-17
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