Planet Pharma ยท 1 day ago
Product Associate
Planet Pharma is seeking a Product Surveillance Associate to provide clinical and safety assessments of post-marketing events. This role involves ensuring marketing compliance with global regulations and requires a high degree of interaction with various stakeholders.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Work with minimal supervision and requires a high degree of interaction with customers, health care professionals and employees at all levels within the organization
Processing the field inquiries received by phone, electronic or verbal correspondence in accordance to applicable SOP(s)
Provide technical support and remote troubleshooting guidance as needed
Conduct follow up activities to be able to close records in a timely manner
Complete investigations which may include execution of product returns and subsequent evaluations, reviews of manufacturing records, and assuring proper approvals are obtained as part of closures
Execute the activities of processing complaints in accordance with the Company Quality System
Qualification
Required
BS in a Physical Science or Engineering or Equivalent Experience Required
Experience in Quality Assurance and/or other regulated industry or similar experience required
Strong technical writing and general problem-solving skills required
Requires Vision Assessment (20/20 near visual acuity & acceptable color vision)