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DH Pace Company, Inc. · 3 days ago

Service Manager

St. Louis MO

Full-time

Onsite

Entry, Mid Level

2+ years exp

DH Pace Company is a family-owned business and an industry leader in door, docking, and security products. They are seeking a Service Manager to oversee equipment, service, and installation technicians, ensuring high-quality customer service while managing budgets and P&L responsibilities.

Building MaterialConsulting

Responsibilities

Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs

Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving

Effectively communicate with customers, ensuring the highest quality service is always provided

Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary

Other duties as assigned

Qualification

Budget managementP&L responsibilityTechnical troubleshootingEmployee trainingMechanical aptitudeCommunicationOrganizational skills

Required

Minimum two (2) years' work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products

Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude

Must possess a Valid Driver's License and good driving record