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Mosaic Consulting Group · 1 day ago

Sr. Technical WFM Consultant (Remote)

United States

Full-time

Remote

Mid, Senior Level

$120K/yr - $150K/yr

5+ years exp

Mosaic Consulting Group is a consulting firm based in Nashville, Tennessee, specializing in UKG HCM & WFM Technologies. They are seeking a Sr. Technical WFM Consultant to support clients with their UKG Pro WFM system, focusing on UKG Boomi Integration Development and providing consultative support to clients.

ConsultingInformation Technology

Hiring Manager

Anna Mundy

Responsibilities

Provide a consultative approach by partnering with clients to produce exceptional results while building trust and commitment

Mentor Technical Consultants through their first projects, and delegate solutioning as needed

Build meaningful relationships with our clients and internal team members to provide technical knowledge of Boomi and UKG Pro WFM

Review technical requirements to assess estimates to be used in Statements of Work for our clients

Troubleshoot integrations to resolve client issues

Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

Maintaining target utilization rate

Maintaining Boomi Professional Developer Certification

Maintaining UKG Pro WFM Integration certification

Completion of projects on time and on budget that meet the project’s requirements

Mentoring Technical Consultants and delegating functional solutions to others

Demonstrating excellent consulting skills, resulting in excellent CSAT scores, and strong customer retention

Managing day-to-day operational activities, including timekeeping and maintaining your book of business

Qualification

UKG Boomi Integration DevelopmentUKG Pro WFMDatabase/SQL DevelopmentData ConversionBusiness analysisSpecification documentationQuality assuranceTestingConsulting skillsCustomer serviceMentoringProject management

Required

Bachelor's degree in computer science/related field or equivalent work experience

5+ years of experience across the following disciplines: UKG Boomi Integration Development, Data Conversion, Database/SQL Development, Custom Application Development

Hands-on experience with UKG Pro WFM

Hands-on experience with UKG Boomi Integration Development

Experience in business analysis, specification and requirement documentation, quality assurance, and testing

Ability to work fully remote and travel as needed for client work