Call Center Representative / Outbound Appointment Setter jobs in United States
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Bath & Cabinet Experts ยท 4 days ago

Call Center Representative / Outbound Appointment Setter

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. They are seeking a Call Center Representative to engage with prospective clients, set appointments for the sales team, and deliver exceptional customer service in a fast-paced environment.

ConstructionHome ImprovementHome Renovation

Responsibilities

Responsible for engaging with prospective clients with the goal of setting appointments for the sales team
Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients
Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments
Follow the designated sales process for appointment setting including confirming full and accurate client information
Ensure all activity and information is accurately logged in CRM
Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts

Qualification

Home improvement experienceCall center experienceLead Perfection CRMEnergeticTask orientedCommunication skillsPositive attitude

Required

MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED
High School diploma or equivalent required
1+ year of call center experience required
Must be able to work independently in a fast-paced environment
Excellent phone and communication skills
Be energetic and have a positive attitude
Must be task oriented and driven to meet and exceed goals

Preferred

Prior experience in a multi-product sales environment preferred
Background in home improvement inside sales strongly desired
Experience with Lead Perfection CRM a plus

Benefits

Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
Paid Time Off including paid holidays and your birthday off!
Flexible remote schedule with weekend availability
Ongoing training to grow your skills

Company

Bath & Cabinet Experts

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Bath & Cabinet Experts is a Midwest-based home improvement company specializing in fast, high-quality transformations of residential bathrooms and kitchens.
dateFounded in 2019
location
Indianapolis, Indiana, USA
people-size51-200 employees
web-link
https://www.onedaybathexperts.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Bradley Westerfield
Chief Financial Officer
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Company data provided by crunchbase