Citadel Credit Union · 2 days ago
Vice President of Market Growth & Expansion Strategy
Citadel Credit Union is seeking a Vice President of Market Growth & Expansion Strategy who will report to the Chief Retail Officer. This role involves leading market growth initiatives, developing strategic plans, and enhancing membership value while fostering long-term relationships with members.
Financial Services
Responsibilities
Build structures connecting all business units under a growth mindset framework
Establish common goals, shared metrics, and aligned incentives across all teams
Develop and implement comprehensive market expansion plans that are aligned with Citadel’s strategic objectives
Matrix Management of key business assets in the market
Expand into new markets and channels leading as the senior marketplace executive
Liaison between cross-departmental initiatives that enhance collaboration and efficiency
Drive year-over-year growth in membership and share deposits
Lead brand positioning and promotional campaigns
Evaluate SEG relationships to expand Citadel’s field of membership
Develop and oversee branch design, experience standards, and operational readiness that aligns with the Citadel brand for each location
Collaborate with Human Resources recruiters to hire and retain Directors and Managers
Qualification
Required
Bachelor's degree in Business Administration, Statistics, Finance, or related field
10+ years of experience in market development, strategic planning, or business growth within the financial services industry
Proficient knowledge and understanding of credit unions and SEG channels
Proven track record of executing expansion strategies and increasing market share
Experience with member segmentation and data-driven strategy
Exceptional decision-making skills
Exceptional leadership, communication and interpersonal skills
Integrity, Accountability, and Resiliency
Company
Citadel Credit Union
Established in 1937, Citadel is a not-for-profit, member-owned credit union serving Greater Philadelphia.
Funding
Current Stage
Late StageRecent News
2025-12-09
2025-10-25
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