New York Technology Partners · 3 days ago
System Administrator
Rochester, New York Metropolitan Area
Full-time
Onsite
Mid Level
$70K/yr - $80K/yr
3+ years expNew York Technology Partners is seeking a Systems Administrator to support and maintain client-facing and internal IT environments. The role involves ensuring reliable operation of servers, workstations, applications, and networked systems, along with providing technical support and managing IT solutions across multiple client environments.
ConsultingInformation TechnologySoftwareStaffing Agency
Hiring Manager
Nate Schmidt
Responsibilities
Participate in the planning and execution of IT projects by completing assigned deliverables in coordination with project leads, ensuring work is completed within defined scope and timelines
Perform routine operating system updates, security patches, and software upgrades across server and workstation environments; deploy new services and system enhancements as required
Administer and maintain internal platforms, tools, and systems assigned to the role
Act as an escalation resource for complex technical issues originating from the service desk
Collaborate with service desk staff and technical teams to troubleshoot issues, identify root causes, and implement long-term solutions
Support client onboarding activities by performing required system configurations and technical setup using internal provisioning tools
Deploy and support client-specific IT solutions independently or as part of a cross-functional team
Create and maintain technical documentation, including system configurations, installation guides, and support procedures
Proactively monitor and maintain client network and system environments to prevent outages and performance degradation
Build subject matter expertise in supported technologies and contribute to internal knowledge sharing and team training efforts
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related technical field, OR equivalent professional experience (minimum three years)
Hands-on experience troubleshooting Microsoft Windows desktop operating systems (Windows 7, 8, 10, and 11) and Microsoft Office applications, including Office 2021, 2024, and Microsoft 365 Apps
Experience supporting Microsoft cloud services such as Azure, Microsoft 365, Entra ID, and Exchange Online
Strong understanding of PC and laptop hardware repair and diagnostics
Experience administering and supporting Windows Server environments (2003 and newer), including Active Directory
Familiarity with virtualization platforms such as VMware and Hyper-V
Experience with endpoint security solutions (EDR) and enterprise-grade backup technologies
Strong customer service orientation and professional phone presence
Ability to diagnose and resolve a wide range of technical issues in a fast-paced environment
Excellent verbal and written communication skills
Highly organized, detail-oriented, and capable of working independently with minimal supervision
Preferred
Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft Associate/Expert credentials are preferred
Previous experience supporting managed services or multi-client IT environments is highly desirable
Company
New York Technology Partners
New York Technology Partners is an information technology company that provides IT and engineering services.
201-500 employees
H1B Sponsorship
New York Technology Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (74)
2023 (59)
2022 (104)
2021 (74)
2020 (115)
Funding
Current Stage
Growth StageLeadership Team
Amy Reynolds
Senior Talent Acquisition Partner
Hetal Shah
Technical Recruiter at New York Technology Partners
Company data provided by crunchbase