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Kids in Need of Defense (KIND) · 1 day ago

Senior Social Services Coordinator, New York, NY

New York, NY

Full-time

Onsite

Senior Level

$66K/yr - $83K/yr

6+ years exp

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. The Senior Social Services Coordinator will work with KIND’s child clients and their families to identify needs and gaps in services, assist families in accessing various services, and provide leadership in establishing relationships with local and state social services partners.

AdvocacyInformation TechnologyLegalSocial

Comp. & Benefits

Responsibilities

Develops and maintains a knowledge base of social services available to clients in assigned work areas

Leads outreach efforts to establish strategic working relationships and partnerships/coalitions with local providers in each service area to enhance the referral process

Completes case management activities for referred clients inclusive of assessments, comprehensive service plan, referrals to services, monitoring and follow-up, and client/caregiver engagement ensuring appropriate tracking of appropriate documentation. regarding attempts to access services and service delivery

Contributes to completion of data/metrics reports for internal and external program requirements inclusive of client data, outreaches, and other program outcomes

Leads and guides in client therapeutic support and crisis management as assigned or necessary

Supervise MSW placement interns as required by program agreement

Leads design, planning and monitoring of in-house therapeutic events, resource fairs, and preventive programming

Supports hiring, onboarding, training, and mentoring of new staff inclusive of foundational training areas and in concert with hiring manager/supervisor

On occasion, if needed, assist KIND Legal Staff in conducting “Know Your Rights” presentations and screenings of children who have recently entered the ORR facility

Supports with termed special projects related to the delivery of services to children as assigned

Communicates and collaborates with ORR facility staff to create post-18 plans for detained children approaching 18 years of age and post-release plans for detained children under 18 years of age who have obtained immigration status

Supports development of best practices, protocols, and provides training on relevant topics for the detained setting and KIND staff

Supervises general interns and volunteers

Other duties as assigned

Qualification

MSWCase management frameworksFluent in EnglishSpanishSocial services experienceTherapeutic-focused strategiesTrainingPresentationsMicrosoft Office SuiteCommunication skillsOrganizational skillsTeam collaboration

Required

Graduate degree in Social Work or related field, preferably in counseling, or related specialty or 6 years of works experience. MSW (Master of Social Degree) preferred

Must be fluent in English and Spanish (required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish-speaking)

Minimum of 2 years of experience working with children including early childhood/intervention for tender ages (0-8), preferably unaccompanied minors, immigrant and refugee children, or experience working with survivors of abuse, human trafficking, or other trauma

Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred

Direct experience or strong familiarity with case management frameworks

Strong communication skills

Experience working with teams of social service providers and advocating on behalf of clients, including attorneys, law firms, or other legal services providers

Ability to verbalize and implement therapeutic-focused strategies for children/families

Ability to effectively conduct training in person and virtually, including attorney training and presentations for child clients

Familiarity or ability to work with caretakers, or training in trauma-informed parenting

Ability to manage, create and oversee various events to bring resources and services to child clients

Ability to network with local coalitions to establish strong relationships to allow for cross-referrals

Ability to travel as assigned

Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities

Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.)

Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate

Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment

Committed to practicing and supporting wellbeing and a work-home life balance

Preferred

Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred

Experience working and communicating in a remote environment preferred but not required

Benefits

Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision

Pre-tax flexible spending account (FSA) for both medical and dependent care

Pre-tax transit and parking spending account

Employer-paid life insurance and accidental death and dismemberment insurance

Employer-paid short and long-term disability insurance

Company

Kids in Need of Defense (KIND)

Kids in Need of Defense (KIND) is the preeminent international nongovernmental organization devoted to the protection of unaccompanied and separated children.

Founded in 2008

Washington, District of Columbia, USA

501-1000 employees