Seneca Holdings · 2 days ago
Tier 1 Data Center Technician (Active Secret Clearance Required)
Lakewood, CO
Full-time
Onsite
Entry Level
1+ years expGreat Hill Solutions, LLC is part of the Seneca Nation Group, focusing on federal government contracting. They are seeking a Tier 1 Data Center Technician to support a data center and cloud services contract for the Department of State, ensuring the availability and reliability of critical systems.
BankingFinancial ServicesFinTechInsurance
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Monitoring and maintaining the server environment for a Federal Government agency, ensuring the availability and reliability of critical systems
Communicating with stakeholders to provide updates on system status and collaborate on issue resolution
Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance
Performing server reboots, including physical servers, and utilize VMware vSphere client for virtual server reboots
Manually pinging, testing, and opening problem outages for the resolution of server-related issues
Escalating complex issues to Enterprise Level 2 Operations Engineers for further investigation
Applying knowledge of standard and non-standard operating rules, procedures, and diagnostic techniques to resolve standard operating problems
Escorting and monitoring un-cleared workers on-site to maintain security protocols
Observing data center conditions and responding to situational issues, including setting up emergency cooling fans when necessary
Moving data center equipment within the data center; assisting with device and cable installation and removal
Qualification
Required
Active Secret Clearance
A degree in IT or 1-3 years of experience supporting enterprise infrastructure, data centers, or similar help desk experience
Experience with the use of IT Service Management (ITSM) tools or ticketing systems, including ServiceNow
Knowledge of Microsoft 365 suite such as Outlook, SharePoint, Word, Excel
Ability to perform quality work within deadlines with or without direct supervision
Strong attention to detail
Professional interaction with other employees, customers, and suppliers
Effective teamwork skills to collaborate with colleagues on all assignments
Ability to work independently while recognizing the importance of communication and coordination with other employees and organizations
Strong willingness and ability to learn and adapt to new technologies, processes, and a constantly changing environment
Preferred
Knowledge of VMware vSphere is a plus
Benefits
Medical
Dental
Vision
Life
Disability
Voluntary benefit programs (critical illness, hospital, and accident)
Health savings and flexible spending accounts
Retirement 401K plan
Company
Seneca Holdings
Seneca Holdings is the investment arm of the Seneca Nation of Indians, and has unique sovereign advantages that help to create value.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeffrey Ellis
Chief Executive Officer
Recent News
Rochester Business Journal
2025-08-08
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