Bowman Williams ยท 5 days ago
System Administrator (Managed Service Provider)
Bowman Williams is a cyber security focused Managed Service Provider with a long history of supporting SMB clients through secure, reliable IT solutions. They are hiring a System Administrator with MSP experience to support and maintain client environments across servers, Microsoft 365, networking, and security tools.
Responsibilities
Support and administer client environments across Windows Server, workstations, and core infrastructure
Resolve Tier 2 support issues involving servers, Microsoft 365, backups, and connectivity
Administer Active Directory including users, groups, GPOs, DNS, and DHCP
Support Microsoft 365 including Exchange Online, Teams, SharePoint, and security settings
Troubleshoot networking issues involving VLANs, VPNs, firewalls, and switching fundamentals
Monitor systems and respond to alerts, performing proactive maintenance and remediation
Document work clearly and provide consistent client ready communication
Collaborate with teammates and assist with escalations when needed
Qualification
Required
MSP experience supporting multiple client environments
Strong Tier 2 troubleshooting skills with ownership and follow through
Windows Server and Active Directory experience
Microsoft 365 administration and troubleshooting experience
Networking fundamentals including DNS, DHCP, VLANs, and VPNs
Strong documentation and communication skills
Interest in security and continued learning
Benefits
Medical
Dental
Vision
Life insurance