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Old Dominion Freight Line · 1 day ago

Solutions Specialist

Walbridge, OH

Full-time

Onsite

Entry Level

2+ years exp

Old Dominion Freight Line is a premier transportation solutions provider that values innovation and exceptional service. The Solutions Specialist connects clients with tailored logistics solutions through business-to-business sales and relationship-building, ensuring customer satisfaction and operational efficiency.

Freight ServiceRailroadTransportation

Responsibilities

Travels throughout assigned territory to meet customers in person on a regular basis and cultivates a good relationship with all traffic persons, purchasing agents, production supervisors, sales representatives, executives, distributors, and agents who influence the decision on routing traffic

Keep the customer informed of new service points and improvements in company service

Assist the customer with obtaining a rate agreement and submit the request to our pricing coordinators through the T-1 Pricing information form

Regularly check on major accounts to ensure we are meeting our On-Time service promises

Complete reports of monthly customer activities to identify their current level of business

Provide information on rates and rate changes

Submit itineraries on a weekly basis for coverage areas to maximize efficiency when visiting customers

Maintain a positive relationship with drivers in his/her area and discuss possible leads

Communicate customer’s equipment requirements and hours of service to the service center operations

Inform the customer of our Speed Service and Expedited abilities

Manage transportation and entertainment expenses in an expense report that is submitted weekly

Keep a record of your daily sales calls and enter them in our computer system

Handle customer complaints through the appropriate channels

Qualification

B-B sales experienceCustomer serviceRelationship buildingStrategic planningProblem-solving

Required

High School diploma or equivalent

2+ B-B (Business to Business) sales experience or equivalent

Must maintain a valid Driver's License with Satisfactory Driving Record, including no more than (4) moving motor vehicle violations or chargeable accidents, or combination thereof, within (3) years preceding the date of application with no more than (2) moving motor violations in the (12) months preceding the date of application; and no convictions of driving under the influence of alcohol (DWI, DUI, DWAI) within (4) years preceding the date of application