CTI · 1 month ago
Audio Visual Service Specialist
Allentown, PA
Full-time
Onsite
Entry, Mid Level
2+ years expCTI is a leading AV provider with over 36 years of experience, dedicated to delivering a fantastic customer experience. They are seeking an AV Service Specialist for their Allentown, PA branch who is passionate about AV and embodies the company's mission of customer-focused service.
Information Technology & Services
Responsibilities
Troubleshoot and resolve complex issues
Conduct preventative maintenance to ensure all systems are operating at optimum levels
Work with Programmers as needed to load updated files
Other tasks as assigned
Qualification
Required
Education: Associates degree is preferred, but not required
Customer Service Experience: A must!
Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation
AV/IT Networking: Knowledge of the AV industry is a must! At least 2 years of experience is required
Strong verbal and written communication skills
Benefits
Employer matched medical and dental insurance (available after 60 days of employment)
Employer matched 401K up to 3% (after 6 months of employment)
Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
Cell phone reimbursement plan.
Long and Short Term Disability 100% paid by CTI.
Company
CTI
CTI, the largest privately held AV integration and events provider in the United States, provides audiovisual, IT, and UCC solutions, including engineering, design, installation and integration, maintenance, and service.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Laughlin, CTS
CEO and President
Brandon Conick
Chief Operating Officer
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