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Texas A&M University · 3 months ago

Financial Aid Advisor I

College Station, TX

Full-time

Onsite

New Grad, Entry Level

$21.64/hr - $21.64/hr

0+ years exp

Texas A&M University is a prestigious institution seeking a Financial Aid Advisor I to assist in financial aid processing. The role involves advising students and families on financial aid options, reviewing student files, and ensuring compliance with federal and state regulations.

Higher Education

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Under close supervision, learns to use discretion and independent judgment to advise and counsel students and their families on financial aid and scholarships

Assists with reviews of student files and adjusts as needed

Learns the student financial aid/scholarship process and shadows team members

Award, revise and/or approve the disbursement of financial aid through the specific controls of program policy and guidelines

Communicate with students and their families via multiple methods (i.e. email, in-person, phone, etc.)

Review application data against additional data received and resolve discrepancies or adjust data in Banner/Compass as appropriate

Collaborate with on campus representatives regarding students’ financial aid concerns

Learns, interprets, and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid

Learns how staff interact with students and help transition students from prospective to currently enrolled students

Ensure processing activities adhere to established policies and procedures while using critical thinking skills

Participates in and assists in the planning and execution of events for departmental initiatives (e.g. financial aid awareness programs, Aggieland Saturday, New Student Conferences)

Learns how to respond to various questions that may require researching and consolidating data regarding financial aid and scholarships

Attends local, state, and national workshops, and conferences

May assist with presentations

Learns to certify Veteran Affairs (VA) education benefit requests, reviewing submitted VA documentation for completion and notifying students if there are discrepancies, missing information, or incomplete documentation

Learns to track missing/incomplete student uploaded documentation in Banner/Compass

Learns to update team status report figures/dates

Learns to process and send VA debt letters received to Student Business Services (SBS) for repayment

Learns to review and process completed Primary Institution Letters (PILs) uploaded by students

Learns to reconcile VA payments with tuition and fees contracts

Learns to use discretion to respond to various questions related to federal military education benefits

Learns to work with the team and supervisor to resolve discrepancies or other problems

Learns to process eligible Hazelwood Exemption requests, reviewing submitted Hazelwood documentation for completion and notifying students if there are discrepancies, missing information, or incomplete documentation

Learns to assist in reporting Hazelwood exemptions to the Texas Veterans Commission

Learns to use discretion to respond to various questions related to state military education benefits

Learns to assist Aggie One Stop staff with student questions

Qualification

Financial Aid KnowledgeMicrosoft OfficeCustomer ServiceInterpersonal CommunicationTactDiplomacyProblem SolvingTeamworkTime Management

Required

Bachelor's degree or an equivalent combination of education and experience

No experience required

Ability to meet deadlines and maintain a high level of accuracy, professionalism, and customer service

Working knowledge of Microsoft Office software

Ability to work individually or as a team in a dynamic organization

Good interpersonal communication skills

Must be literate in the English language and able to comprehend, give and follow both written and verbal instructions

Ability to organize and make decisions

Ability to work well under pressure

Ability to use tact, diplomacy, and judgment in dealing with all customers

Benefits

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

12-15 days of annual paid holidays

Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

Automatic enrollment in the Teacher Retirement System of Texas

Health and Wellness: Free exercise programs and release time

Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

Educational release time and tuition assistance for completing a degree while a Texas A&M employee

Living Well, a program at Texas A&M that has been built by employees, for employees

Company

Texas A&M University

Glassdoor4.4

Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.

Founded in 1876

College Station, TX, US

10001+ employees

https://tamu.edu

H1B Sponsorship

Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (322)

2024 (292)

2023 (214)

2022 (207)

2021 (109)

2020 (141)