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Schaedler Yesco Distribution · 1 week ago

Counter Sales Representative

Lebanon, PA

Full-time

Onsite

New Grad, Entry Level

Schaedler Yesco Distribution is a family- and employee-owned company that has been serving the electrical industry since 1924. The Counter Sales Representative is responsible for providing exceptional customer service and support at the branch location, assisting customers with product selection and promoting the company's values and services.

Manufacturing

No H1B

U.S. Citizen Only

Responsibilities

Serve a group of diverse customers at counters by providing information on products or services

Assist customers with product selection and application

Share information as it relates to the SYD credit policy, various delivery options, in-house services, and training events

Provide feedback on accurate product availability and delivery information

Make recommendations for stock items or customer service stock based on branch sales/customer inquiries

Maintain a neat, organized, and clean appearance throughout the counter area. Keep shelves, bins, and pegs stocked and properly labeled

Be informed and

Maintain current vendor/manufacturer promotional materials, displays, banners, sales collateral, and sales reference tools through counter area

Responsible for oversight of products on bid and/or sales orders, including but not limited to purchasing from vendors and/or manufacturers, resolve customer problems, communicate lead times, ensure delivery of order, and process credits

Work directly with vendors to obtain special pricing, when applicable

Grow sales and gross margin

Utilize vendor websites for product searches, pricing, availability and cut sheets

Review and manage daily reports and queues to maintain accurate prioritization and necessary follow-up on bids, open orders, and credits

Maintain Will Call orders, which may include calling customers, shipping orders, canceling orders, etc

Perform cycle counts, maintain inventory and location accuracy

Manage all inbound and outbound communications in a professional and timely manner

Properly maintain daily schedule, e-mail, and voicemail to reflect current activities

Work with Customer Experience Manager and/or Outside Sales to keep account pricing relevant and contact information up-to-date

Make outbound calls to house accounts or prospects in effort to grow business, as requested by your manager

Assist customers with safely loading their vehicles with purchased products

Pursuit of continuing education related to Schaedler Yesco Distribution products, services and solutions

Qualification

Electrical sales experienceCustomer service skillsMicrosoft Office proficiencySales tacticsProduct knowledgeInventory managementTime managementInterpersonal skillsCommunication skillsConfidentiality