Smith+Nephew · 4 months ago
Field Logistics Specialist (US – Seattle, Washington State)
US - Seattle
Full-time
Onsite
Entry Level
$53K/yr - $62K/yr
4+ years expSmith+Nephew is a company that designs and manufactures technology to enhance living. The Field Logistics Specialist will provide logistical support to Sales Representatives and ensure excellent customer service to hospital staff, focusing on product delivery and inventory management.
Medical Device
Responsibilities
Plans, schedules, and prioritizes upcoming surgery procedures that will be needed from the district office. Assign local pickups and deliveries with respect to time-sensitivity of each and distances to be traveled to mobile field logistics personnel
Assures necessary paperwork is processed for shipments handled
Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups. Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops
Communicates effectively and professionally with Office Staff, Sales Representatives and all third-party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff. Fields customer complaints and communicates them as necessary to OSC staff
Dress in a professional manner as a representative of the company, this may entail wearing Smith and Nephew logoed apparel at the discretion of supervising manager
When not directly engaged in courier responsibilities assist in Office, Sales and OSC duties as required
Works with the District OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments
Routes shipments via the most appropriate method and confirms updated delivery
Carries cellular phone on person at all times in order to communicate effectively regarding pickups and deliveries. Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules
Qualification
Required
Minimum two years college with classes in operations, customer service or distribution desired
In lieu of college classes, a combination of education and above experience totaling four years is required
Preferred
4-year bachelor's degree preferred
Benefits
401k Matching Program
401k Plus Program
Discounted Stock Options
Tuition Reimbursement
Flexible Personal/Vacation Time Off
Paid Holidays
Flex Holidays
Paid Community Service Day
Medical
Dental
Vision
Health Savings Account (Employer Contribution of $500+ annually)
Employee Assistance Program
Parental Leave
Fertility and Adoption Assistance Program
Hands-On
Team-Customized
Mentorship
Discounts on fitness clubs, travel and more!
Company
Smith+Nephew
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Katerina Dodbiba
SVP, CFO Orthopaedics, Sports Medicine & ENT
Pierre Palassian
SVP, CFO Global Operations, Quality and Regulatory Affairs
Recent News
2025-10-06
2025-10-03
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