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RMC | A Destination Management Company · 1 day ago

Operations Manager/ Director of Operations

Reno, NV

Full-time

Onsite

Mid, Senior Level, Lead/Staff, Director/Executive

$70K/yr - $105K/yr

3+ years exp

RMC is a Destination Management Company that designs unforgettable moments in extraordinary places. They are seeking an experienced Operations Manager or Director of Operations to lead local operations at their Lake Tahoe location, focusing on luxury group events and client activations.

HospitalityTravelTravel Accommodations

Hiring Manager

Alicia Ann Igneri Vernazzani

Responsibilities

Take the handoff from sales and lead the charge on program planning and execution

Guide your team to deliver elevated, unforgettable client experiences

Own the details—budgets, timelines, vendors, logistics, and perfection

Build, nurture, and manage relationships with hotel partners, vendors, and clients

Elevate every site inspection, every touchpoint, and every event detail

Partner with sales to represent RMC at client engagements and industry events

Champion innovation, collaboration, and service excellence on every program

Qualification

Luxury events experienceHospitality operationsDMC experienceBudget managementClient relationship managementSalesforce proficiencyMicrosoft Office proficiencyEmotional intelligenceOrganizational skillsDetail-oriented

Required

Based in Lake Tahoe, with deep knowledge of the destination

3+ years in luxury events, hospitality operations, or DMC experience

A confident events professional who thrives under pressure and inspires others to perform

Operationally brilliant—organized, budget-savvy, and detail-obsessed

Relationship-driven, emotionally intelligent, and poised in client-facing moments

Tech-friendly (Salesforce, Microsoft Office, etc.) and a fast learner

Comfortable working evenings/weekends as needed and traveling occasionally

Company

RMC | A Destination Management Company

RMC is the largest privately owned destination management company in North America, delivering high-touch, high-impact experiences in the most sought-after destinations across the country.

Founded in 1989

Basalt, Colorado, USA

51-200 employees