Apply on Employer Site

Health First · 1 day ago

Patient Service Rep I - Internal Medicine

Melbourne, FL

Full-time

Onsite

Entry Level

1+ years exp

Health First is a healthcare organization focused on diversity and inclusion, and they are seeking a Patient Service Representative I to provide patient support. The role involves handling patient registration, appointment scheduling, and various clerical duties to ensure a smooth patient experience.

Health CareHealth InsuranceHome Health CareHospitalMedical DeviceWellness

Responsibilities

Responds to customer’s needs in a timely and professional manner

Answers telephones properly, courteously, and tactfully; directing calls and returning messages to the appropriate party; takes complete and accurate messages

Facilitates patient appointments and referrals in a timely, efficient, and friendly manner

Obtains demographic and insurance information from patient and inputs data accurately into the patient management system

Obtains required signatures on consents and distribute patient information and compliance literature

Verifies patient’s insurance eligibility utilizing assigned tools, updates information in patient’s account as needed

Prepares financial estimate of anticipated prices for the services to be rendered prior to the performance of services and communicates the information to the patient

Collects all current and past-due patient responsibility balances prior to services being rendered

Performs daily reconciliation, balancing, and cash out procedures and enters payment into practice management system

Prepares the next day’s work for all scheduled patients