Guy Hurley Insurance & Surety Services ยท 3 days ago
Small Commercial Lines Account Manager
Rochester, MI
Full-time
Hybrid
Mid Level
3+ years expGuy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses. The Small Commercial Lines Account Manager is responsible for managing a portfolio of small commercial insurance accounts, ensuring client satisfaction through effective communication and meticulous policy management.
Insurance
Hiring Manager
Rebecca Filkins
Responsibilities
Manage a portfolio of assigned small commercial insurance accounts
Provide quotes, confirm and bind coverage, and coordinate policy changes
Initiate the collection of renewal information and prepare necessary documentation
Respond to client inquiries, requests for coverage changes, and endorsements promptly and professionally
Oversee processing and distribution of certificates and vehicle ID cards
Process transactions including endorsements, audits, Owners & Contractors Protective (OCP) policies, and Railroad Protective Policies (RRPs)
Maintain accurate policy data and client communications in the agency management system
Review policies for accuracy in alignment with applications, quotes, and proposals
Ensure both digital and physical files are complete and organized for each account
Collaborate with assigned Account Executives to ensure coordinated account service
Communicate effectively with clients and underwriters to gather and provide information
Review construction contracts and address insurance requirement compliance
Complete special projects and tasks assigned by the Account Executive or Director
Maintain confidentiality of all client and agency information
Uphold high standards of professionalism and integrity in all interactions
Other duties as assigned
Qualification
Required
High School Diploma or equivalent required
Active Michigan Property & Casualty license required
Minimum of 3 years of experience managing small commercial insurance accounts
Proficiency with MS Office Suite and general office software
Solid understanding of standard insurance practices and procedures
Ability to interpret insurance documents and manage multiple priorities under pressure
Effective verbal and written communication skills
Strong organizational skills with keen attention to detail
Preferred
Experience using agency management systems; AMS360 and ImageRight preferred
Benefits
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
Company
Guy Hurley Insurance & Surety Services
At Guy Hurley, we consider ourselves passionate advocates for your risk management and financial interests.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Paul Hurley
Chief Executive Officer
Jay Cummings, CPCU, CIC
Vice President/Partner
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