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City of New York · 6 days ago

Performance Management Analyst

Manhattan, NY

Full-time

Onsite

Mid, Senior Level

$75K/yr - $160K/yr

4+ years exp

The City of New York is seeking a Performance Management Analyst to join the Performance Management & Analytics (PMA) team at NYCHA, the largest public housing authority in North America. This role involves conducting data analyses, preparing reports, and providing insights to support data-driven performance management within the organization.

GovernmentLegalPublic Relations

Responsibilities

Conduct data analyses and assist in the preparation of reports and charts for the NYCHA Statistics, Trends, and Tracking (STAT) meetings

Provide senior leadership and property management staff with insights and context to enable truly data-driven performance management

Create business intelligence (BI) models to equip NYCHA staff with powerful and interactive tools for driving performance toward specific KPIs on a day-to-day basis

Evaluate large data sets and provide thoughtful analyses on new and existing KPIs, and the development and refinement of Power BI data models

Develop and maintain data pipelines for connecting new and existing NYCHA databases into our BI platforms

Work with business units and other stakeholders to incorporate additional data metrics into our reporting, performing keen investigations to understand data sets and ensure accurate reporting

Respond to various requests for evaluating specific research questions around a variety of performance areas such as repair work completion, resident demographics, and apartment occupancy

Design investigations, conduct analyses, and interpret and present results

Assist department leadership with special projects or field investigations as needed

Qualification

Microsoft Power BISQLData analysisData managementStatistical analysisRPythonSASMicrosoft OfficeCommunication skillsAttention to detail

Required

A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain

An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain

A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain

Education and/or experience which is equivalent to '1', '2', or '3' above

Preferred

proficiency with BI software (preferably Microsoft Power BI) and SQL or other software tools for big data and statistical analyses (e.g. R, Python, SAS, etc.)

the ability to work independently and in a team environment to compile datasets, design & conduct data analyses, provide written interpretations of statistical analyses and to present findings in written reports and oral presentations

data management skills including cleaning, aggregating, and matching large data sets for research and reporting

experience developing analytic plans and conducting statistical analyses

the ability to work under stringent deadlines, manage multiple assignments, and handle sensitive information

excellent verbal and written communication skills, including the ability to interface well with senior Authority management and external partners

attention to detail in the presentation of reports, data visualizations, and data sets for distribution

proficiency in Microsoft Office Excel, Outlook, PowerPoint, and Word