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Diamonds Direct · 1 day ago

Back Office Assistant

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

$19/hr - $21/hr

Diamonds Direct is a luxury jewelry retailer seeking a dedicated Back Office Assistant to support in-store operations. The role is pivotal for maintaining daily tasks and assisting the store team, ensuring a seamless customer experience in a fast-paced environment.

FashionJewelry

Diversity & Inclusion

Hiring Manager

Molly Cotten

Responsibilities

Handle shipping and receiving of inventory, oversee inventory control at the store level, and manage special orders to ensure stock levels and availability meet store needs

Manage relationships with vendors, ensuring effective communication and resolution of any issues that may arise

Assist the store team with merchandise-related inquiries and customer orders, providing essential support to enhance the customer experience

Maintain an organized workspace, manage multiple tasks efficiently, and ensure that all back-office functions are performed accurately and timely

Qualification

Vendor managementInventory managementComputer proficiencyCommunication skillsOrganizational skills

Required

Previous experience in customer service and/or vendor management is required

Strong communication skills for effective interaction with vendors and store team members

Proficiency in computer skills for managing inventory and handling special orders

Excellent organizational skills with the ability to multi-task and manage time efficiently

Must be able to work Saturdays to accommodate the peak operational needs of the store

Preferred

Experience in a luxury retail jewelry environment is preferred

Benefits

Career Development: Benefit from our investment in your professional growth and career advancement opportunities within the organization.

Comprehensive Exposure: Gain insight and experience across various departments within Diamonds Direct, enhancing your understanding of luxury retail operations.

Family-Oriented Culture: Join a supportive and inclusive team environment where your contributions are valued and celebrated.