NorthStar Memorial Group ยท 1 week ago
Staff Associate (Part-Time)
Decatur, IL
Part-time
Onsite
Entry Level
$15/hr - $18/hr
1+ years expNorthStar Memorial Group is seeking a Staff Associate at Graceland/Fairlawn in Decatur, IL. The role involves ensuring seamless operations throughout every stage of the client family life cycle and providing support to families during their time of need.
Information Technology
Responsibilities
Collaborate with funeral directors with events held on-site, including services and arrangement conferences
Establish and maintain strong business relationships with families
Always maintain reverence and respect for the deceased
Assist in preparing the memorial area for the family before the services start
Ensure that flowers and other memorabilia are returned to the family after services
Answer customer inquiries professionally, either by phone or in person
Qualification
Required
Experience handling difficult situations
Preferred
1 year of experience in customer service
Funeral professional experience
Company
NorthStar Memorial Group
NorthStar Memorial Group is a family services company that represents cremation and memorialization locations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
W. Mark Hamilton
Founder, CEO & Chairman of the Board
Recent News
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