Technician, Field Ops - Residential jobs in United States
cer-icon
Apply on Employer Site
company-logo

Ezee Fiber · 4 days ago

Technician, Field Ops - Residential

Ezee Fiber is committed to delivering speed, simplicity, and service in connectivity solutions. They are seeking a skilled and customer-focused Residential Field Ops Technician I responsible for installing and activating fiber services, ensuring high-quality service delivery and customer satisfaction.

InternetTelecommunicationsWired Telecommunications
badNo H1Bnote

Responsibilities

Install fiber services at customer homes, including termination, splicing, and testing
Install, configure, and troubleshoot Customer Premise Equipment (CPE)
Manage work orders independently, meet SLAs, and document job details
Perform splicing and identify faults using fiber loss testing
Maintain inventory of tools and fiber components
Provide professional service and educate customers on fiber technology
Follow safety protocols and company policies during all field operations

Qualification

Fiber splicingTroubleshootingFiber optic systemsCustomer Premise EquipmentCommunication skills

Required

High school diploma or equivalent
Minimum of six (6) months to two (2) years of experience or training in fiber splicing and troubleshooting
Basic understanding of fiber optic systems and customer premise equipment
Strong attention to detail and willingness to learn
Ability to work outdoors in various weather conditions and perform physical tasks
Good communication skills and a team-oriented mindset
Valid driver's license and clean driving record
Flexibility to work evenings, weekends, and holidays, and on call as needed

Preferred

Technical certifications in fiber optics are a plus

Benefits

Health, Dental and Vision insurance
401k match
Paid time off and other generous benefit programs
Tuition reimbursement

Company

Ezee Fiber

twittertwitter
company-logo
Ezee Fiber is a digital infrastructure platform that invests in and operates lightning-fast fiber networks.

Funding

Current Stage
Growth Stage

Leadership Team

M
Matthew Marino
Chief Executive Officer
linkedin
leader-logo
Scott Widham
Founder and CEO
linkedin
Company data provided by crunchbase