NEOGOV · 4 days ago
Clinical Data Management Supervisor
Gainesville, FL
Full-time
Onsite
Mid, Senior Level
$77K/yr - $77K/yr
1+ years expNEOGOV is a company focused on community support services, and they are seeking a Clinical Data Management Supervisor. The role involves supervising crisis center case management and data management systems while providing crisis intervention and support to clients in need.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Exudes a positive customer service focus
Advocates building organizational culture through aligning decisions with the County's core values
Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation
Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data
Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery
Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff
Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement
Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records
Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County
Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards
Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients
Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines
Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences
Coordinates and assists in the design and implementation of program policies and procedures
Assists in the development of the program budget and monitors expenditures
Informs community organizations of suicide and crisis intervention techniques, procedures, and services available
Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met
Ensures proper clinical coding of statistical information and case documentation
Provides training and supervision on 988/Suicide Hotline policies, procedures, and services
Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network
Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns
Maintains liaison between other components of the department, community programs and other relevant social service agencies
Drives a County and/or personal vehicle regularly to respond to crisis calls
Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency
Qualification
Required
Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention
A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention
Florida licensure in mental health or marriage and family counseling is required
Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire
A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7
Must successfully pass a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required
Benefits
Medical/Health Insurance
Employee Life Insurance
Florida Retirement System
Employee Assistance Program
Dental Insurance
Vision Insurance
Supplemental & Dependent Life Insurance
Deferred Retirement Program
Flexible Spending Accounts
Roth IRA
Tuition Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase