Fullsteam · 3 months ago
Business Unit President
United States
Full-time
Remote
Director/Executive
8+ years expFullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish. The Business Unit President will lead the hospitality industry's PMS Business Unit, overseeing operations, driving revenue growth, and ensuring customer satisfaction while managing a multidisciplinary team.
PaymentsSoftware
Responsibilities
Develop and execute strategic plans to drive the growth and profitability of the Business Unit
Establish short-term and long-term goals for the Business Unit in alignment with overall company objectives
Identify and evaluate new business opportunities, partnerships, and markets
Oversee day-to-day operations, ensuring efficiency and high performance across all functions
Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement
Implement best practices and process improvements to enhance operational efficiency and effectiveness
Champion a customer-centric culture within the Business Unit, ensuring that customer needs and expectations are at the forefront of decision-making
Lead efforts to enhance customer service, ensuring that customer needs and expectations are consistently met or exceeded
Guide the development and enhancement of products, working closely with engineering teams to innovate and improve offerings
Manage the Business Unit’s financial performance, including budgeting, forecasting, and P&L responsibilities
Partner with cross-functional teams such as Sales, Finance, and Platform & Payments to align strategies and drive overall business objectives
Develop and implement strategies to achieve revenue and profitability targets
Build and lead a high-performing team, fostering a culture of excellence and continuous improvement
Foster a collaborative and inclusive team culture that encourages continuous improvement and professional growth
Set performance goals and regularly evaluate the team’s progress, providing feedback and guidance to ensure high standards are met
Drive and foster a positive organizational culture by exemplifying and promoting our core values and behaviors, ensuring alignment with company standards and nurturing an environment of collaboration, continuous improvement, and performance
Represent the Business Unit in executive meetings and contribute to company-wide initiatives and projects
Ensure compliance with all relevant laws, regulations, and industry standards
Identify and mitigate risks associated with the Business Unit’s operations, products, and services
Implement and maintain robust internal controls and governance processes
Qualification
Required
Bachelor's degree in Business, Engineering, or a related field
8+ years of relevant experience within a technology or software company
3+ years of experience managing P&L of a software company
Proven experience in a senior leadership role leading teams
Possess a unique blend of strategic insight, operational expertise, and leadership capabilities
Strong ability to develop and execute comprehensive business strategies, utilizing critical thinking and data-driven decision-making
Demonstrate a deep understanding of operational processes, resource management, and the implementation of best practices to achieve operational efficiency and high performance
Demonstrated ability to develop, implement, and manage comprehensive budgets
Skilled in developing specific goals and plans to prioritize, organize, and accommodate work responsibilities and meet business deadlines
Excellent written and verbal communication skills with the ability to communicate and collaborate with leadership, cross functional teams, and external sources
Capable of bringing together diverse individuals, fostering a positive team environment, and promoting collaboration and teamwork
Dedicated to the growth and development of team members, providing constructive feedback, mentoring, and opportunities for learning and advancement
Ability to thrive in a fast-paced, dynamic environment. Demonstrated resilience, flexibility, and the capacity to manage and overcome challenges, adapting to changing business needs and priorities
Preferred
MBA or advanced degree
Leadership experience in hospitality technology or PMS platforms
Benefits
Medical
Extended Health and LTD plan
Dental
Vision
RRSP (with employer match)
Health Spending Account
Flexible paid time off
Company
Fullsteam
Backed by Aquiline Capital Partners and ADIA, Fullsteam is a dynamic and growing team of 1,700 employees committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries.
1001-5000 employees
H1B Sponsorship
Fullsteam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Aquiline Capital PartnersSixth Street
2023-05-25Private Equity
2021-12-02Private Equity
Leadership Team
Bradley Friemel
Chief Technology Officer, Rentals Vertical
Charles Freund
Chief Financial Officer
Recent News
Company data provided by crunchbase