Boscov's Department Store, LLC · 1 week ago
Call Center Representative, Shop by Phone- FT
Laureldale, PA
Full-time
Onsite
New Grad, Entry LevelBoscov's Department Store is seeking Call Center Representatives to join their care center team. This role involves assisting customers via phone with navigating the website and placing orders, while also providing detailed product descriptions and answering inquiries about existing orders.
Retail
Responsibilities
Answer customer’s questions regarding existing orders
Provide detailed product descriptions for merchandise on the Boscov’s website
Answer incoming calls for all store locations
Opportunity to learn additional customer service functions within our care center such as on line chat
Qualification
Required
Excellent customer service skills
Excellent written, verbal, and interpersonal communication skills
Good team player
Ability to multi-task
Ability to work in a fast paced & goal oriented environment
Excellent computer skills
Flexible scheduling to include evening, weekends and holidays
Preferred
Sales skills helpful
Online shopping experience a plus
Desire to learn additional skills to enhance level of customer services provided
Benefits
Weekly Pay
Bonus compensation for successfully promoting the Boscov’s Credit Card
Comprehensive benefits package, including medical/dental/vision
Paid Vacation
Storewide Employee Discount
Much More!
Company
Boscov's Department Store, LLC
Boscov’s is a billion-dollar plus, independently owned innovative chain of 50 department stores located in PA, NJ, NY, DE, MD, CT, RI and Ohio.
Founded in 1914
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Colleen Mordan
Chief Financial Officer
CARRIE LYNCH
REAL ESTATE DIRECTOR
Recent News
2024-11-15
2023-12-23
Company data provided by crunchbase