Customer Quality Manager - Optical Solutions jobs in United States
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Molex · 5 days ago

Customer Quality Manager - Optical Solutions

positionFremont, CA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$120K/yr - $180K/yr

Molex is a leader in the optical industry, providing high-performing wavelength management solutions. They are seeking a Customer Quality Manager responsible for leading customer complaints and the audit process, ensuring quality and compliance in optical products.

ElectronicsLogisticsManufacturing
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H1B Sponsor Likelynote

Responsibilities

Support leadership with resolution activities for customer quality defects and complaints
Work with account teams (Sales, Marketing, Product Management, Program Management and Advanced Quality) to meet customer quality requirements including product reliability, compliance, safety certification and manufacturing
Work with account teams to manage project quality review with customer and mitigate quality risks in design-in activities
Work with account teams for customers’ quality surveys and technology audits
Provide early involvement and collaboration with R&D for key design-in projects
Take the lead for driving NPI complaint investigation
Work with account teams and quality groups to handle quality complaints and RMAs from key customers
Facilitate training, share best practices/ lessons learned to understand key customers’ needs

Qualification

Quality leadershipAudit experienceOptical product qualityQuality System maintenanceTelcordia standardsISO standardsCustomer Relationship ManagementFluent in Mandarin

Required

Bachelor's Degree in Engineering discipline or Engineering Management discipline
Experience working in quality leadership/management
Experience leading audit
Experience in monitoring quality for optical products, high tech or semi conductor for datacom industry
Experience in maintaining Quality System
Experience with Telcordia, IPC or ISO standards

Preferred

Experience on optical transceivers, receivers or similar telecommunication devices
Experience with Customer Relationship Management
Fluent in Mandarin

Benefits

Medical
Dental
Vision
Flexible spending and health savings accounts
Life insurance
ADD
Disability
Retirement
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance

Company

Molex

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Molex supplies electronic interconnect solutions and connectivity products for a broad range of industries. It is a sub-organization of Koch, Inc..
dateFounded in 1938
location
Lisle, Illinois, USA
people-size10001+ employees
web-link
http://www.molex.com

H1B Sponsorship

Molex has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (84)
2023 (73)
2022 (56)
2021 (59)
2020 (63)

Funding

Current Stage
Late Stage
Total Funding
unknown
2013-09-09Acquired

Leadership Team

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Martin Slark
CEO
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D
Demond johns
Founder
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Recent News

PR Newswire
Molex Unveils MX-DaSH Modular Wire-to-Wire Connectors, Cutting Cost and Complexity of Automotive Wiring Harness and Zonal Architecture Applications
2025-12-09
Business Wire
Mouser Electronics Announces Partnership with DS PENSKE for Formula E Season 12 with Debut in Brazil
2025-12-05
SNS Insider pvt ltd
HVIL Connector Market Size to Hit USD 2.65 Billion by 2032, at a CAGR of 8.9% | Research by SNS Insider
2025-11-21
Company data provided by crunchbase