Russell Tobin · 4 weeks ago
Contractor Engagement Specialist
Russell Tobin is a minority-owned professional recruitment and staffing advisory firm, and they are seeking a Contractor Engagement Specialist to foster strong relationships with contingent workers throughout their lifecycle. This role focuses on ensuring a high-quality experience that boosts retention and drives workforce satisfaction.
Responsibilities
Serve as the primary point of contact for active consultants, contractors, and temporary employees throughout their assignments
Conduct regular check-ins to ensure satisfaction, address concerns, and promote engagement
Coordinate and support onboarding activities, including welcome emails, new hire paperwork, orientation, and first-day readiness
Facilitate assignment extensions, conversions, and offboarding processes
Partner with recruiters and account managers to support workforce planning and redeployment efforts
Organize employee appreciation initiatives such as recognition programs, milestone celebrations, or seasonal campaigns
Track key metrics such as retention, attrition, and employee satisfaction to help identify opportunities for improvement
Escalate employee relations issues or concerns to HR or client contacts as appropriate
Ensure compliance with internal policies and client-specific procedures
Ability to travel onsite to visit employees and hiring managers
Qualification
Required
1–3 years of experience in staffing, HR, account coordination, or a related customer service role
Excellent communication and interpersonal skills with a high level of emotional intelligence
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
Proficiency with ATS or CRM tools (e.g., Job Diva etc.) is a plus
Ability to work independently and collaboratively across teams
A passion for people and a genuine desire to support others
Benefits
Supportive team environment with opportunities for growth
Competitive salary and benefits
Opportunity to make a meaningful impact on people’s careers
Recognition programs and fun company culture
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.