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Luminary Hospice · 1 week ago

Director of Clinical Services

Kansas City, Missouri

Full-time

Onsite

Director/Executive

Luminary Hospice is a mission-driven organization that empowers team members to provide high-quality support to patients and families throughout their end-of-life journey. The Director of Clinical Services is responsible for the overall direction of hospice clinical services, establishing and evaluating goals that meet quality standards.

Assisted LivingElder CareHome Health CareMedical

Responsibilities

Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel

Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel

Assists Clinical Supervisors in managing clinical teams and planning

Provides help in assessment, planning, implementation, and evaluation of patient and family/caregiver care to all clinical personnel as indicated

Assists the Executive Director/Administrator in the preparation and administration of the organization's budget

Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses

Evaluate the performance of Clinical Supervisors

Assists Clinical Supervisors in developing skills and techniques for evaluating the performance of clinicians

Hires, evaluates and terminates organization personnel

Conducts annual evaluations on clinicians, or more frequently if indicated

Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities

Assures proper maintenance of clinical records in compliance with local, state, and federal laws

Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services

Develop, implement, and evaluate the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated

Plans and implements in-service and continuing education programs to meet the education and training needs of organization personnel

Assists with the evaluation of organization performance via performance improvement program, productivity, and quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization

Assists in the development of organization goals. Develops, recommends, and administers organization policies and procedures

Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance with the CHAP Home Care standards

Stays informed about changes in the field of nursing and hospice care, and shares information with appropriate organization personnel

Promotes hospice referrals in the health care community

In the absence of the Executive Director/Administrator, the Clinical Director will become the acting Executive Director/Administrator and will be vested with the authority to act on behalf of the Executive Director/Administrator

Other duties as assigned by the Executive Director/Administrator

Qualification

Registered Nurse LicenseBachelor's Degree in NursingMaster's Degree in HospiceSupervision SkillsBusiness Management KnowledgeCHAP StandardsCustomer Interaction SkillsCommunication Skills

Required

Registered nurse in the State with current licensure to practice professional nursing in the State

Bachelor's degree in nursing from an accredited program by the National League for Nursing

Demonstrated ability to supervise and direct professional and administrative personnel

Ability to market and deal tactfully with customers and the community

Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order

Has excellent observation, verbal, and written communication skills

Knowledge of business management, governmental regulations, and CHAP standards

Preferred

Master's degree in hospice preferred

Benefits

Health, dental, and vision insurance

Retirement savings options

Company

Luminary Hospice

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey.

Founded in 2022